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53% Of Consumers Expect Businesses To Respond Within A Week To Unfavorable Reviews
Online review stats prove that 63% of consumer reviews go on without a reaction. That's too bad, because those businesses are losing customers that way.
Source: Review Trackers
15% Of Visitors Don't Trust Businesses With No Online Reviews
No trust suggests no interactions. 15% of prospective clients won't even think about doing business with a company they can't find opinions about.
Source: Statuslabs
Only 6% Of Consumers Don't Trust Customer Reviews At All
According to client review data, a whopping 19% of customers always trust online reviews and never a make a purchase without checking out reviews.
Source: Statista
Over Half Of People Aged 25 To 34 Wrote Reviews
According to Statista, the younger generations are clearly the more opinionated ones.
Source: Statista
71% Of Millennials Browse Consumer Reviews Of Expert Services
Majority of all people in need of an expert service turn to online reviews.
According to online reviews data, 59% used online reviews to select a legal representative or a doctor.
Young people (age 18-35) are a lot more inclined to work with an expert based upon online reviews. Just 19% of millennials will think about working with a lawyer without any.
Source: Thomson Reuters
49% Of Consumers Consider The Quantity Of Online Reviews As An Essential Consideration Of Their Buying Decision
Customers value not just the quality or nature of the reviews, however they consider their quantity and recency too.
The share of consumers, who pay attention to the number of reviews is presently at 46%.
Source: Brightlocal
91% Of Businesses Think The Business's Star Rating Can Determine Whether They Win Or Lose A Prospective Employee
The 86% of businesses question the integrity of online reviews. However, they realize the massive effect user rankings have on their business. Unfavorable client or employee reviews can affect 90% of job seekers.
Source: Career Arc
74% Of Regional Businesses Have At Least One Google Review
One review is far from adequate to enhance your website's SERP ranking.
Looking at online ratings data, we discovered that a company requires to have approximately 40 reviews before users "Award" it with a star.
Source: Brightlocal
Since They Want To Buy A Service Or A Product And Desire To Get The Facts About The Businesses Items And Services, 82 Percent Of Customers Go To Review Websites.
Users come due to the fact that they have actually currently formed a purchase decision. The majority of them (89 percent) buy within a week of their visit.
Source: RevLocal
72 Percent Of Clients Won't Take Action Unless They Check Out Some Reviews
Irrespective of how tempting your marketing is, you still require client reviews. There's no skirting around it. Consumers are still ready to hear you out, but they rely on other individuals more.
Source: My Testimonial Engine
83 Percent Of Consumers Don't Rely On Advertising
The conventional channels to reach customers aren't as influential as they used to be. The majority of users who no longer trust advertisements choose to take note of clients' suggestions online.
Source: Statuslabs
Only 44% Of Local Companies Have Claimed Their Google My Business Listing
That's 56 percent of your competition that aren't benefiting from their listing.
While business listings on the major review platforms are totally free, a surprisingly low number of businesses actually utilize them.
Although we now understand why client reviews are so effective, the majority of businesses apparently don't.
Source: LsaInsider
If They Were Asked, 77% Of Customers Would Probably Post A Review
More than a 35% would do it to advise others about their customer experience and 24% would rather direct their review to the business itself.
Over a 26% would be willing to give a review to help other people with their choice making process.
Source: Podium
89% Of Customers Review A Companies Reactions To Reviews
Not only do many consumers read the review replies, 30% of them value them highly. Almost 96% read the replies to their own reviews.
Source: Brightlocal
Google Represents 57.5% Of All Reviews All Over The World
Google is in the lead here, followed by Facebook as a remote second.
Here are the online reviews circulation rankings:
Google at 57.5%, Facebook at 19%, TripAdvisor with 8.4%, Yelp with 6.6% and Others with 8.6%.
Source: Review Trackers