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Reviews Are The Most Important Part Of The Purchase Decision For Over 90% Of United States Customers
24% of US consumers consider reviews as 'incredibly influential'.
To highlight the value of online reviews and rankings, did you know that 81% of consumers will pay more for a product with reviews and those very same consumers are likewise ready to accept slower shipping times for such items.
Source: Turntonetworks
15% Of Clients Don't Trust Businesses Without Any Online Reviews
No trust suggests no interactions. 15 percent of possible consumers won't even think about doing business with a business they can't discover viewpoints about.
Source: Statuslabs
91% Of Companies Believe The Company's Star Rating Can Determine Whether They Win Or Lose A Prospective Team Member
The 86% of companies question the integrity of online reviews. However, they recognize the huge impact user rankings have on their business. Undesirable client or staff member reviews can influence 90% of job seekers.
Source: Career Arc
70 Percent Of Customers Need To Check Out A Minimum Of Four Reviews Before They Can Rely On A Business
4 reviews may be too few. The majority of people read many more reviews to get a clear view of how the business is in fact doing. Don't depend on that statistic alone.
Source: Brightlocal
Almost All Customers, Who Use Online Reviews, Read Them Very Early In The Buying Process
Let's say you want to purchase a new vehicle and there are numerous models which fit your criteria. How do you select the best one for you? Well, you read online reviews.
With the help of other consumers, you manage to decide on one that works for you. That's how positive reviews convert consumers into customers.
Source: Consumer Affairs
49% Of Customers Consider The Quantity Of Online Reviews As An Important Factor In Their Buying Decision
Consumers value not just the quality or nature of the reviews, however they consider their number and recency as well.
The share of clients, who take notice of the variety of reviews is presently at 46 percent.
Source: Brightlocal
US Shoppers Consider "Product Performance" To Be The Most Valuable Information In Product Reviews
They focus on different elements of the shopping experience when people read reviews. But according to online review stats, 60% of them are most interested in the product's performance.
Customer satisfaction, product quality and quality over time are the next few considerations for more than 50% of US clients.
Source: Statista
A One Star Boost In Rating Can Cause A 5% To 9% Boost In Business Revenue
Businesses that treat clients well generally prosper, review sites help ensure of that.
Source: Statuslabs
86% Of Consumers Would Consider Composing A Review For A Business
Your clients are your most important resource, and it's not just because of the cash they invest at your business. If you provide a great experience, they will be willing to share it.
Source: Brightlocal
90% Of Individuals Require Less Than 10 Reviews To Form An Opinion About A Business
You know what people say about very first impressions?
Users get their first impression of your businesses through reviews. Normally through less than 10 of them.
If you do not have reviews on your site, think about asking your visitors to write one.
Source: Martech Zone
Half Of All Of The Millennial's "Always" Read Online Reviews For Companies
Younger people know the value of being informed. User-generated material has an unassailable impact on customers.
If businesses think of the power of consumer reviews over millennials, they will understand what they've been losing out on. Older individuals are various though, only 6% of individuals aged 55 or older check out reviews.
Source: Brightlocal
98% Of Yelp's Site Visitors Bought From A Business They Found On The Site
Typically, 142 million customers check out Yelp monthly. This is as great a time as any if you haven't declared your totally free Yelp business page.
Source: RevLocal