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83% Of All Younger People Were Invited To Give A Review Recently
Of those invited, 80% of customers did submit a review. In general, companies have actually asked 66% of all clients to submit a review on their business.
Source: Brightlocal
74 Percent Of Local Businesses Have At A Minimum, 1 Google Review
One review is far from adequate to improve your website's SERP ranking.
Taking a look at online ratings data, we discovered that a company needs to have at least 40 reviews before visitors "Award" it with a star.
Source: Brightlocal
73% Of Customers Believe Customer Reviews Are More Vital Than Star And Number Scores
Online review stats make it clear people aren't satisfied with ratings alone.
Consumer reviews make the stats appear more genuine which is what the prospective customers are trying to find. Nearly a 3rd of consumers say written reviews are the only function that makes them think the websites' reviews are beneficial and appropriate.
Source: Fan and Fuel
53% Of Customers Expect Companies To Answer Back Within A Week To Negative Reviews
Online review stats show that 63% of client reviews remain without a reaction. That's too bad, since those businesses are losing clients that way.
Source: Review Trackers
95% Of Travelers Check Out Online Reviews Prior To Booking Travel Related Services
Leisure and business travelers alike read reviews to form a viewpoint. Business travelers check out an average of 5 reviews vs. 6-7 for leisure tourists.
Source: Trust You
52% Of Consumers Rely On A Product More If It Has Unfavorable Reviews Too
We already discussed the negative and positive reviews and their effect on consumers. However, all products have their faults, if all of a products reviews are positive, it raises red flags that perhaps the reviews are phony. Customers expect to see some unfavorable reviews.
Source: Capterra
91 Percent Of Millennials Trust Online Reviews As Much As Loved Ones
Online review stats place consumers' reviews as the most credible source of recommendations. Online reviews normally bring the very same weight as advice from friends and family.
Source: Brightlocal
15% Of Buyers Don't Trust Businesses Without Having Online Reviews
No trust indicates no interactions. 15 percent of potential consumers won't even think about doing business with a business they can't discover opinions about.
Source: Statuslabs
70 Percent Of Consumers Need To Check Out At Least Four Reviews Before They Can Rely On A Business
4 reviews may be too few. The majority of people check out a lot more reviews to get a clear view of how business is in fact doing. Do not depend upon that figure alone.
Source: Brightlocal
98 Percent Of Yelp's Browsers Bought From A Business They Discovered On The Website
Typically, 142 million customers go to Yelp on a monthly basis. If you have not declared your totally free Yelp business page, this is as great a time as any.
Source: RevLocal
Software Reviews Influence Over 98% Of All Purchasers
18% of software application buyers consider reviews to be a necessary factor in the purchase process. Software application reviews have no impact whatsoever on only 2 percent of consumers. Two thirds of them read more than six reviews to decide and 14 percent of them read more than 20 reviews.
Source: Capterra