US Consumers View "Product Performance" To Be The Most Helpful Information In Product Reviews

When people check out reviews, they focus on various elements of the shopping experience. However according to online review statistics, 60% of them are most interested in the item's performance.

Client satisfaction, product quality and quality with time are the next few considerations for more than 50% of USA customers.

Source: Statista

61 Percent Of Regional Businesses Have An Average Ranking Of 4 To 5 Stars

Typically two thirds of companies have good and exceptional ratings. Only 5% of companies have a rating below three stars.

Source: Brightlocal

Consumers Could Spend 31 Percent More With A Business That Has Excellent Reviews

Take notice of this fact. The more detailed other users explain your services or product, the more cash you can charge and consumer review statistics reveal to us exactly how much more.

Source: Martech Zone

Google Accounts For 57.5% Of All Reviews Worldwide

Google is the clear winner as far as distribution goes, but they are not the only ones in the game.

These are the online reviews circulation rankings:

Google at 57.5%, Facebook at 19%, TripAdvisor at 8.4%, Yelp at 6.6% and Others at 8.6%.

Source: Review Trackers

64% Of Americans Concur That User-generated Content (customer Reviews) Improved Their Shopping Experience In 2017

30% of consumers who read client reviews, concur that it increases their purchasing confidence.

Organizations use the reviews to improve their services and products.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

90% Of Individuals Require Less Than 10 Reviews To Form An Opinion About A Business

You understand what people say about impressions, right?

Users get their impression of your businesses through reviews. Normally through less than 10 of them.

Consider asking your visitors to write one if you don't have reviews on your site.

Source: Martech Zone

15 Percent Of Visitors Don't Trust Businesses With No Online Reviews

No trust means no interactions. 15% of possible customers won't even consider doing business with a company they can't discover viewpoints about.

Source: Statuslabs

A One Star Increase In Rating Can Result In A 5% To 9% Boost In Business Profits

Businesses that treat customers honorably typically flourish, review sites help ensure of that.

Source: Statuslabs

89% Of Consumers Review A Companies Reactions To Reviews

Not only do a lot of individuals read the review replies, 30% of them hold them in high regard. Nearly 96% read the reactions to their own reviews.

Source: Brightlocal

Half Of All Of The Millennial's "Always" Read Online Reviews For Companies

Younger individuals understand the worth of being informed. User-generated content has an indisputable impact on customers.

If businesses think of the power of client reviews over millennials, they will understand what they've been losing out on. Older individuals are various though, only 6% of people aged 55 or older check out reviews.

Source: Brightlocal

Positive Reviews Encourage 68% Of Consumers To Choose A Local Business

Since the vast majority of consumers read reviews, you'd want yours to be inviting to brand-new consumers, right? Keep them short, sweet and positive.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

82 Percent Of Consumers Go To Review Websites Since They Wish To Buy A Service Or An Item And Want To Get The Facts About Business Services And Products.

Review websites are locations that customers go to get the facts about a service, item or business. Users come since they have actually already formed a buying decision. The majority of them (89%) purchase within a week of their visit. And 29 percent do so within 24 hours.

Source: RevLocal

86% Of Consumers Would Consider Writing A Review For A Business

Your customers are your most valuable resource, and it's not just because of the money they spend at your business. They will be ready to share it if you provide them a good experience.

Source: Brightlocal

89% Of Consumers Want To Read Reviews Using Their Cell Phones

Be it via an app or a mobile web browser, individuals prefer to read reviews on their smart phones.

Source: Statista

More Than Four Negative Reviews About A Business Or Product May Decrease Sales By 70 Percent

One negative review is enough for 35% of a site's visitors to decide not to purchase. Three negative reviews can cost a business 59 percent less sales.

Obviously, they can be compensated by the large number of positive reviews you get.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

74% Of Local Companies Have At A Minimum, 1 Google Review

A single review is far from sufficient to improve your site's SERP ranking.

Taking a look at online scores statistics, we learnt that a company needs to have approximately 40 reviews before customers "Award" it with a star.

Source: Brightlocal