A One Star Increase In Rating Can Result In A 5% To 9% Boost In Business Revenue

Businesses that treat clients well normally flourish, review sites help ensure of that.

Source: Statuslabs

If A Company Manages To Fix Problems Quickly And Effectively, 95% Of Disappointed Customers Will Go Back To A Business

Clients do not anticipate you to be perfect. They do expect you to resolve things when they go wrong. If there is nothing else a business can do to resolve a concern, a simple coupon can say "We're sorry" in a more attractive way.

Source: SocialMediaToday

74% Of Local Businesses Have At Least One Google Review

A single review is far from enough to enhance your site's SERP ranking.

Taking a look at online scores data, we found out that a business requires to have a minimum of 40 reviews before buyers "Award" it with a star.

Source: Brightlocal

Many Local Businesses Have Approximately 39 Google Reviews

Individuals like to share their experience after they have visited a supplier. Online review trends reveal individuals choose to comment if they had a favorable experience, instead of a average or unfavorable one.

Source: Brightlocal

72% Of Customers Will Not Take Action Unless They Check Out Some Reviews

Irrespective of how eye-catching your marketing is, you still require consumer reviews. There is no other way around it. Clients are still going to hear you out, however they trust other individuals more.

Source: My Testimonial Engine

Reviews Are The 3rd Most Prominent Ranking Element For Google's Local 3 Pack

Review signals (quantity, diversity, etc.) account for 15.44% of Google's algorithm for local ranking.

Google My Business signals, like proximity and keywords represent 25.12%, and link signals at 16.53%, are more vital than reviews as far as ranking aspects go for the local 3 pack.

Source: Moz

83 Percent Of Customers Do Not Trust Advertising

The standard channels to reach consumers aren't as prominent as they utilized to be. A lot of users who no longer trust ads select to focus on consumers' recommendations online.

Source: Statuslabs

70% Of Customers Need To Read At Least Four Reviews Before They Can Trust A Business

Four reviews may be too few. Many people check out a lot more reviews to get a clear view of how business is really doing. Do not depend upon that statistic alone.

Source: Brightlocal

60 Percent Of Consumers Refer To Blog And Social Network Reviews On Their Cell Phones Prior To Shopping

In-store purchasing is influenced considerably by blogs and reviews on social networks. With men being two times as likely to be affected than ladies.

Reviews and score stats show people value the opinion of peers more than any other material.

Source: Collective Bias

If It Has Negative Reviews As Well, 52% Of Customers Trust A Product More

We already discussed the negative and positive reviews and their result on consumers. Nevertheless, all products have their faults, it raises red flags that maybe the reviews are phony if all of a products reviews are positive. Consumers anticipate to see some unfavorable reviews.

Source: Capterra

American Shoppers Consider "Product Performance" To Be The Most Valuable Detail In Product Reviews

When people read reviews, they focus on various elements of the shopping experience. But according to online review stats, 60% of them are most thinking about the product's performance.

Client satisfaction, product quality and quality with time are the next couple of factors to consider for more than 50% of American customers.

Source: Statista

A Lone Business Review Can Lift Its Conversions By 10%

Online review statistics reveal user-generated content can do miracles in regards to conversions.

A single review can have an enormous effect on your business.

A hundred reviews can increase your conversion rates by as much as 37 percent. Two hundred can offer a mind-blowing 44 percent increase.

Source: RevLocal

Since They Want To Purchase A Service Or A Product And Want To Get The Facts About The Businesses Products And Services, 82 Percent Of Customers Check Out Review Sites.

Users come due to the fact that they have currently formed a purchase decision. The bulk of them (89%) buy within a week of their visit.

Source: RevLocal

54% Of Americans Pay The Most Attention To The Average Star Score Of A Local Company

The star ranking is the first thing customers see. Still, users focus on other elements as well, like the amount, recency, length, and belief of reviews. Each of these alone affects more than a third of USA consumers.

Source: Statista

More Than 4 Negative Reviews About A Company Or Product May Decrease Sales By 70%

One negative review suffices for 35% of a site's visitors to choose not to buy. Three negative reviews can cost a business 59% fewer sales.

Obviously, they can be compensated by the sheer variety of positive reviews you get.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

89% Of Consumers Read A Businesses Reactions To Reviews

Not only do most shoppers read the review replies, 30% of them hold them in high regard. Practically 96% read the responses to their own reviews.

Source: Brightlocal

98 Percent Of Yelp's Site Visitors Bought From A Business They Discovered On The Website

Usually, 142 million customers check out Yelp monthly. This is as good a time as any if you have not claimed your complimentary Yelp business page.

Source: RevLocal