89% Of Consumers Read A Businesses Replies To Reviews

Not only do a lot of shoppers read the review replies, 30% of them hold them in high regard. Practically 96% read the feedback to their own reviews.

Source: Brightlocal

91% Of Companies Think The Company's Star Rating Can Determine Whether They Win Or Lose A Potential Team Member

The 86% of businesses doubt the integrity of online reviews. Nevertheless, they recognize the huge effect user scores have on their business. Unfavorable customer or staff member reviews can affect 90% of job seekers.

Source: Career Arc

77% Of Buyers Do Not Rely On Reviews That Are Older Than Three Months

Clients don't care how good your product or service was in the past. Part of why online reviews matter is since they are fresh and relevant.

Consumers understand businesses lose their touch all the time, which is why most of them regard older reviews irrelevant.

It is for this reason that businesses ought to be constantly asking for reviews.

Source: Statuslabs

United States Consumers Regard "Product Performance" To Be The Most Valuable Information In Product Reviews

They focus on various aspects of the shopping experience when individuals check out reviews. However according to online review stats, 60% of them are most interested in the product's performance.

Client satisfaction, product quality and quality over time are the next few factors to consider for more than 50% of US consumers.

Source: Statista

64 Percent Of Americans Concur That User-generated Content (client Reviews) Improved Their Shopping Experience In 2017

30% of customers who read consumer reviews, concur that it increases their purchasing confidence.

Companies utilize the reviews to improve their products and services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

83% Of All Young Consumers Were Asked To Post A Review Recently

Of those invited, 80% of consumers did submit a review. In general, companies have actually asked 66% of all customers to submit a review on their business.

Source: Brightlocal

15 Percent Of Clients Don't Trust Businesses Without Any Online Reviews

No trust suggests no interactions. 15 percent of potential consumers won't even think about doing business with a company they can't find opinions about.

Source: Statuslabs

73% Of Consumers Think Consumer Reviews Are More Important Than Star And Number Rankings

Online review data make it clear people aren't satisfied with scores alone.

Client reviews make the stats appear more authentic which is what the would-be customers are searching for. Nearly a third of customers state written reviews are the only function that makes them think the websites' reviews are beneficial and relevant.

Source: Fan and Fuel

Favorable Reviews Encourage 68 Percent Of Consumers To Use Local Businesses

Considering that the vast majority of consumers check out reviews, you would want yours to be enticing to new consumers, right? Keep them short, sweet and positive.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

The Typical Review Word Count Has Actually Gotten 65% Much Shorter Since 2010

Lately reviews are shorter, simpler, and more straight to the point. The word count of a review in 2019 is proportionate to that of tweet from twitter.

Source: Review Trackers

83 Percent Of Customers Don't Rely On Advertising

The standard channels to reach customers aren't as influential as they utilized to be. The majority of users who no longer trust ads pick to take note of consumers' recommendations online.

Source: Statuslabs

If They Were Asked, 77% Of Customers Would Most Likely Give A Review

More than a 35% would do it to notify others about their client experience and 24% would likely direct their review to the business itself.

Over a 26% would be willing to post a review to help other people with their decision making process.

Source: Podium

70 Percent Of Consumers Prefer To Discover A Business Via Short Articles And Reviews, Instead Of Ads

Advertisements are all well and good, however it deserves trying a different approach also. Reviews are by far the best way to discover the truth about a service or product.

Source: Statuslabs

Most Best-selling Products Have An Average Score Of 4.2 To 4.7

You can't make everyone pleased, which is why perfect 5 star scores are suspicious. Someone always has a little bit of a gripe. That's why it is abnormal to get perfect 5 star ratings. Sometimes a lower ranking actually helps your overall score.

According to client rating statistics, conversion rates begin to decrease as ratings rise above 4.7.

Source: Spiegel Research Center

53% Of Americans Consider Item Reviews And Scores As The Most Important Part Of Online Shopping.

Today's shoppers are wary and want the best bang for their buck. It's no wonder that they consider checking out reviews as a huge part of the purchasing decision.

Source: Statista

Reviews Are The Most Vital Part Of The Purchase Decision For Over 90% Of USA Customers

24% of US consumers consider reviews as 'very influential'.

To illustrate the importance of online reviews and scores, did you understand that 81 percent of customers will pay more for a product with reviews and those very same consumers are also going to accept slower shipping times for such products.

Source: Turntonetworks

52% Of Consumers Trust A Product More If It Has Unfavorable Reviews Too

We already discussed the positive and negative reviews and their result on customers. Nevertheless, all products have their faults, it raises red flags that perhaps the reviews are phony if all of a products reviews are favorable. Consumers expect to see some unfavorable reviews.

Source: Capterra

74% Of Regional Businesses Have At A Minimum, One Google Review

One review is far from adequate to enhance your site's SERP ranking.

Taking a look at online rankings data, we discovered that a company requires to have a minimum of 40 reviews before users "Award" it with a star.

Source: Brightlocal