71% Of Millennials Search Consumer Reviews Of Professional Services

Over half of all people in need of a professional service turn to online reviews.

According to online reviews statistics, 59% used online reviews to select a physician or a lawyer.

Younger people (age 18-35) are even more likely to hire a professional based upon online reviews. Just 19% of millennials will think about employing a lawyer without any.

Source: Thomson Reuters

91% Of Companies Think The Company's Star Rating Can Determine Whether They Win Or Lose A Potential Team Member

The 86% of businesses doubt the integrity of online reviews. Nevertheless, they recognize the massive effect user scores have on their business. Unfavorable customer or employee reviews can influence 90% of job seekers.

Source: Career Arc

70% Of Customers Choose To Find Out About A Business Through Reviews And Short Articles, Rather Than Ads

Advertisements are all well and good, however it deserves attempting a different approach as well. Reviews are by far the very best method to find the truth about a product or service.

Source: Statuslabs

95% Of Unhappy Clients Will Return To A Business If A Company Deals With Issues Rapidly And Efficiently

Customers don't anticipate you to be perfect. They do expect you to remedy things when they go wrong. If there's nothing else a company can do to fix a concern, a simple coupon can say "We're sorry" in a more appealing way.

Source: SocialMediaToday

86% Of Consumers Would Consider Composing A Review For A Business

Your consumers are your most important resource, and it's not only because of the money they spend at your business. They will be prepared to share it if you offer them an excellent experience.

Source: Brightlocal

73 Percent Of Customers Think Written Reviews Are More Important Than Star And Number Rankings

Online review statistics make it clear individuals aren't satisfied with ratings alone.

Client reviews make the statistics appear more genuine which is what the potential consumers are searching for. Nearly a third of customers state composed reviews are the only function that makes them believe the sites' reviews are useful and appropriate.

Source: Fan and Fuel

Customer Reviews On Products Are Relied On Nearly 12 Times More Than The Makers' Descriptions

Word-of-mouth reviews are miles ahead of the producers' description. Individuals trust other individuals opinions before they ever trust what the manufacturer states. The reason, producers' descriptions are basically advertisements.

Source: Martech Zone

77% Of Clients Don't Trust Reviews That Are Older Than 3 Months

Clients don't care how good your product or service was in the past. Because they are relevant and fresh, is part of why online reviews matter.

Consumers know businesses lose their touch all the time, which is why most of them consider older reviews unimportant.

It is for this reason that companies ought to be constantly requesting reviews.

Source: Statuslabs

98 Percent Of Yelp's Browsers Purchased From A Business They Found On The Website

Usually, 142 million consumers go to Yelp monthly. This is as great a time as any if you have not declared your complimentary Yelp business page.

Source: RevLocal

89% Of Consumers Want To Read Reviews On Their Smartphones

Be it via an app or a mobile browser, consumers prefer to read reviews on their smart phones.

Source: Statista

30% Of Clients Feel Positive About A Business Which Reacts To Online Reviews

Communicating with your consumers establishes trust. Even something as basic as reacting to their reviews and comments can make them feel appreciated.

As you might expect, customers who feel this way are ready to invest more money with a business.

Source: Statuslabs

Reviews Are The Most Vital Part Of The Purchase Decision For Over 90% Of USA Customers

24% of US consumers consider reviews as 'incredibly influential'.

To show the importance of online reviews and ratings, did you know that 81% of consumers will pay more for a product with reviews and those exact same customers are likewise going to accept slower shipping times for such items.

Source: Turntonetworks

53% Of Americans Consider Product Reviews And Scores As The Most Essential Part Of Online Shopping.

Today's consumers are smart and desire the very best bang for their buck. It's no wonder that they consider checking out reviews as a huge part of the buying decision.

Source: Statista

The Average Review Length Has Actually Become 65% Shorter Since 2010

Recently reviews are shorter, easier, and more straight to the point. The word count of a review in 2019 is typical to that of a twitter tweet.

Source: Review Trackers

A Lone Business Review Can Lift Its Conversions By 10 Percent

Online review stats reveal user-generated material can do miracles in regards to conversions.

A single review can have a huge influence on your business.

A hundred reviews can increase your conversion rates by as much as 37 percent. 2 hundred can supply a mind-blowing 44 percent increase.

Source: RevLocal