Negative Reviews Can Improve Conversion By As Much As 85%

It sounds crazy, but negative reviews can be a positive force for users to spend more time on your website. According to online review data, people devote more than five times as long on a website when they check out negative reviews.

When there are a mix of negatives and positives, more than two thirds of users trust reviews more. A frustrating 95 percent suspect censorship or faked reviews if there aren't any unfavorable ones.

Source: Reevoo

Only 44 Percent Of Local Companies Have Claimed Their Google My Business Listing

That's 56 percent of your competitors that aren't taking advantage of their listing.

While business listings on the major review platforms are free, a surprisingly low number of companies actually utilize them.

Although we now know why customer reviews are so effective, most businesses apparently do not.

Source: LsaInsider

If It Has Negative Reviews As Well, 52% Of Customers Trust A Product More

We already touched upon the negative and positive reviews and their result on customers. Nevertheless, all products have their faults, it raises red flags that maybe the reviews are fake if all of a products reviews are positive. Consumers anticipate to see some negative reviews.

Source: Capterra

77% Of Customers Would Most Likely Post A Review If They Were Asked

More than a 35% would leave a review to educate others about their client encounter and 24% would probably direct their review to the business itself.

Over a 26% would be willing to leave a review to assist other people with their choice making process.

Source: Podium

Reviews Are The Most Essential Part Of The Purchase Choice For Over 90% Of American Customers

24% of US consumers consider reviews as 'exceptionally influential'.

To illustrate the value of online reviews and rankings, did you know that 81 percent of consumers will pay more for a product with reviews and those exact same consumers are also going to accept slower shipping times for such items.

Source: Turntonetworks

Only 6% Of Customers Do Not Rely On Customer Reviews At All

According to client review stats, a tremendous 19 percent of consumers always trust online reviews and never ever a make a purchase without reading reviews initially.

Source: Statista

Facebook Reviews Impact More Than 50 Percent Of Customers' Buying Decisions

Facebook is currently the most popular social media which can likewise affect our purchasing preferences.

According to social media reviews statistics, Facebook affects the majority of users' purchase decisions.

If it has positive reviews, Facebook reviews stats expose that 4 out of five users are more likely to rely on a local business.

Source: RevLocal

Many Local Businesses Have Approximately 39 Google Reviews

People like to share their experience after they've visited a supplier. Online review trends reveal individuals prefer to comment if they had a positive experience, rather than a average or negative one.

Source: Brightlocal

15% Of Consumers Do Not Trust Businesses Without Any Online Reviews

No trust implies no interactions. 15 percent of possible customers won't even think about working with a business they can't discover viewpoints about.

Source: Statuslabs

86 Percent Of Consumers Would Consider Composing A Review For A Business

Your consumers are your most important resource, and it's not only because of the money they invest at your business. They will be willing to share it if you offer them an excellent experience.

Source: Brightlocal

53% Of Customers Anticipate Businesses To Respond Within A Week To Unfavorable Reviews

Online review statistics show that 63% of customer reviews stay without a reply. That's too bad, due to the fact that those companies are losing clients that way.

Source: Review Trackers

88% Of Executives Consider Reputation Risk As A Top Business Concern

Reputation management statistics indicate a business's reputation doesn't impact just the clients. Potential employees also take a look at rankings and take a look at reviews.

Source: Deloitte

Online Item Reviews About A Product Can Boost Its Conversion Rate By More Than 270%

User review statistics show the purchase likelihood for an item with 5 reviews is 270 percent higher than the exact same item without reviews.

Source: Spiegel Research Center

88% Of Americans Declared That Product Reviews Were The Most Prominent Factor When Buying Home Electronics

Statistics reveal that reviews were more beneficial than Television advertisements at 37%, social media at 23% and display advertisements at 49%.

Source: Statista