89% Of Shoppers Want To Read Reviews Using Their Cell Phones

Be it by means of an app or a mobile web browser, people young and old choose to read reviews on their mobile devices.

Source: Statista

Half Of All Millennial's "Always" Check Out Online Reviews For Companies

Younger people know the worth of being informed. User-generated content has an unassailable effect on customers.

If businesses stop to consider the power of customer reviews over millennials, they will recognize what they've been missing out on. Older individuals are various though, just 6% of people aged 55 or older check out reviews.

Source: Brightlocal

Google Represents 57.5 Percent Of All Reviews Around The World

Google is in the lead here, followed by Facebook as a far-off second.

These are the online reviews distribution rankings:

Google with 57.5%, Facebook with 19%, TripAdvisor with 8.4%, Yelp with 6.6% and Others at 8.6%.

Source: Review Trackers

72 Percent Of Clients Will Not Take Action Unless They Read Some Reviews

No matter how enticing your marketing is, you still need consumer reviews. There's no way around it. Customers are still going to hear you out, but they trust other people more.

Source: My Testimonial Engine

53 Percent Of Americans Consider Item Reviews And Ratings As The Most Vital Part Of The Online Shopping Experience In 2018.

Today's shoppers are wary and want the very best bang for their buck. It's not surprising that that they consider reading reviews as a huge part of the buying decision.

Source: Statista

The Average Review Word Count Has Gotten 65% Shorter Since 2010

Recently reviews are much shorter, easier, and more straight to the point. The word count of a review in 2019 is typical to that of a tweet.

Source: Review Trackers

86% Of Customers Would Consider Writing A Review For A Business

Your clients are your most valuable resource, and it's not just because of the cash they invest at your business. If you give them a good experience, they will want to share it.

Source: Brightlocal

Only 6 Percent Of Customers Do Not Rely On Client Reviews At All

According to consumer review stats, a whopping 19% of customers always trust online reviews and never a make a purchase without checking out reviews first.

Source: Statista

83% Of Consumers Don't Rely On Advertising

The conventional channels to reach customers aren't as prominent as they used to be. A lot of users who no longer trust advertisements pick to take notice of customers' suggestions online.

Source: Statuslabs

Only 44 Percent Of Local Companies Have Actually Claimed Their Google My Business Listing

That's 56 percent of your competitors that aren't making the most of their listing.

While business listings on the major review platforms are complimentary, a surprisingly low number of companies actually use them.

Although we now know why client reviews are so effective, a lot of businesses obviously do not.

Source: LsaInsider

If It Has Less Than A 4 Star Score, More Than Half Of Customers Will Not Use A Service

This stat is one of numerous that illustrate the importance of online ratings. Now that news of consumer complete satisfaction travels this quick, keeping your customers pleased is more important than ever.

57% of customers have looked for companies with more than 4 stars in 2018, which is up from 48 percent in 2017.

11 percent looked only for companies with an ideal five star ranking.

Source: Brightlocal

When Buying Home Electronic Devices, 88% Of Americans Declared That Product Reviews Were The Most Prominent Element

Data reveal that reviews were more helpful than TV ads at 37%, social networks at 23% and display advertisements at 49%.

Source: Statista

95% Of Unsatisfied Clients Will Go Back To A Business If A Company Deals With Problems Quickly And Efficiently

Consumers do not anticipate you to be perfect. When things go wrong, they do anticipate you to fix things. If there's nothing else a company can do to deal with a problem, a simple coupon can say "We are sorry" in a more attractive way.

Source: SocialMediaToday

A Solitary Business Review Can Lift Its Conversions By 10 Percent

Online review statistics reveal user-generated material can do wonders in terms of conversions.

A single review can have an enormous impact on your business.

A hundred reviews can increase your conversion rates by as much as 37%. Two hundred can supply a mind-blowing 44% increase.

Source: RevLocal

91% Of Businesses Think The Company's Star Rating Can Determine Whether They Win Or Lose A Possible Employee

The 86% of businesses question the integrity of online reviews. Nonetheless, they understand the huge impact user scores have on their business. Undesirable customer or employee reviews can influence 90% of job seekers.

Source: Career Arc