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Google Accounts For 57.5 Percent Of All Reviews Around The World
Google is in the lead here, followed by Facebook as a distant second.
Here's the online reviews circulation rankings:
Google at 57.5%, Facebook with 19%, TripAdvisor at 8.4%, Yelp with 6.6% and Others at 8.6%.
Source: Review Trackers
53% Of Customers Expect Companies To Answer Back Within A Week To Negative Reviews
Online review stats prove that 63% of client reviews stay without a reply. That's too bad, because those businesses are losing consumers that way.
Source: Review Trackers
Reviews Shared On Twitter Can Boost Sales By 6.46%
Online review statistics reveal that reviews shared on Twitter, do more to grow sales than those on any other social network.
Source: Yotpo
If It Has Negative Reviews As Well, 52% Of Consumers Trust An Item More
We already touched upon the negative and positive reviews and their effect on consumers. However, all products have their faults, if all of a products reviews are positive, it raises red flags that maybe the reviews are fake. Customers expect to see some negative reviews.
Source: Capterra
If It Has Less Than A 4 Star Ranking, More Than Half Of Consumers Will Not Utilize An Organisation
This stat is among numerous that show the value of online scores. Now that news of client complete satisfaction travels this quick, keeping your clients happy is more crucial than ever.
57% of customers have actually looked for business with more than 4 stars in 2018, which is up from 48 percent in 2017.
11% looked just for businesses with a best five star rating.
Source: Brightlocal
91% Of Millennials Have Faith In Online Reviews As Much As Friends And Family
Online review statistics put clients' reviews as the most reliable source of recommendations. Online reviews typically carry the very same weight as suggestions from family and friends.
Source: Brightlocal
61% Of Regional Businesses Have An Average Ranking Of 4 To 5 Stars
Overall two thirds of businesses have exceptional and awesome rankings. Only 5% of businesses have a score below 3 stars.
Source: Brightlocal
83 Percent Of Customers Don't Rely On Advertising
The traditional channels to reach consumers aren't as prominent as they used to be. The majority of users who no longer trust ads pick to take notice of clients' suggestions online.
Source: Statuslabs
72% Of Clients Won't Take Action Unless They Read Some Reviews
No matter how alluring your marketing is, you still require client reviews. There's no other way around it. Clients are still going to hear you out, however they trust other people more.
Source: My Testimonial Engine
Because They Desire To Acquire An Item Or A Service And Want To Get The Facts About The Businesses Products And Services, 82% Of Customers Visit Review Sites.
Users come due to the fact that they have currently formed a purchase decision. The bulk of them (89 percent) purchase within a week of their visit.
Source: RevLocal
95% Of Travelers Read Online Reviews Prior To Reserving Travel Related Services
Leisure and business tourists alike check out reviews to form a viewpoint. Business travelers check out approximately 5 reviews vs. 6-7 for leisure travelers. 59percent of all tourists report that they check out reviews 'constantly' or 'really often'.
Source: Trust You
60% Of Customers Seek Advice From Blog And Social Network Reviews On Their Mobile Devices Prior To Shopping
In-store shopping is influenced significantly by blogs and reviews on social media. With men being two times as likely to be affected than ladies.
Reviews and ranking data show people value the opinion of peers more than any other material.
Source: Collective Bias
Reviews Are The 3rd Most Influential Ranking Factor For Google's Local 3 Pack
Review signals (quantity, variety, and so on) represent 15.44% of Google's algorithm for local ranking.
Only Google My Business signals, like distance and keywords represent 25.12%, and link signals at 16.53%, are more crucial than reviews as far as ranking aspects go for the local 3 pack.
Source: Moz
53% Of Americans Consider Product Reviews And Ratings As The Most Essential Part Of The Online Shopping Experience In 2018.
Today's buyers are wary and want the best bang for their buck. It's not surprising that that they consider checking out reviews as a huge part of the buying decision.
Source: Statista
Facebook Reviews Affect More Than 50 Percent Of Consumers' Buying Decisions
Facebook is currently the most popular social network which can also influence our purchasing decisions.
According to social reviews stats, Facebook affects more than half of users' purchase choices.
Facebook reviews statistics reveal that four out of five users are more likely to rely on a local business if it has favorable reviews.
Source: RevLocal