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90 Percent Of Visitors Require Less Than 10 Reviews To Form A Viewpoint About A Business
You understand what people say about impressions, right?
Users get their impression of your businesses through reviews. Generally through less than 10 of them.
Think about asking your visitors to write one if you do not have reviews on your website.
Source: Martech Zone
Favorable Reviews Motivate 68 Percent Of Customers To Choose A Local Business
Considering that the huge majority of consumers read reviews, you'd want yours to be appealing to brand-new clients? Keep them short, sweet and positive.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
61% Of Local Businesses Have An Average Score Of 4 To 5 Stars
Typically two-thirds of companies have excellent and awesome rankings. Just 5% of companies have a score below 3 stars.
Source: Brightlocal
A One Star Boost In Score Can Result In A 5% To 9% Boost In Business Income
Businesses that treat consumers honorably typically prosper, review websites help ensure of that.
Source: Statuslabs
72% Of Consumers Will Not Take Action Unless They Check Out Some Reviews
Irrespective of how attractive your marketing is, you still require consumer reviews. There is no skirting around it. Consumers are still happy to hear you out, but they rely on other individuals more.
Source: My Testimonial Engine
More Than Four Negative Reviews About A Company Or Product Might Decrease Sales By 70%
One negative review suffices for 35% of a site's visitors to decide not to purchase. Three negative reviews can cost a business 59 percent less sales.
Of course, they can be compensated by the large variety of positive reviews you get.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
Online Item Reviews About An Item Can Increase Its Conversion Rate By More Than 270%
User review stats reveal the purchase likelihood for an item with 5 reviews is 270 percent higher than the very same product without reviews.
Source: Spiegel Research Center
83% Of All Young Customers Were Asked To Leave A Review Recently
Of those invited, 80% of customers did submit a review. In general, companies have actually asked 66% of all consumers to post a review on their company.
Source: Brightlocal
89% Of Consumers Review A Businesses Feedback To Reviews
Not only do the majority of individuals read the review replies, 30% of them highly value them. Practically 96% read the replies to their own reviews.
Source: Brightlocal
67% Of Consumers Claim Reviews Are A "Extremely Crucial" Factor When Choosing A Service Provider
Reviews have an enormous effect on their decision when consumers have to select a service provider.
Source: DemandGenReport
52% Of Consumers Rely On A Product More If It Has Negative Reviews Too
We already touched upon the negative and positive reviews and their impact on customers. Nevertheless, all products have their faults, it raises red flags that maybe the reviews are phony if all of a products reviews are favorable. Consumers expect to see some unfavorable reviews.
Source: Capterra
77% Of Consumers Would Undoubtedly Leave A Review If They Were Asked
More than a 35% would leave a review to educate others about their consumer encounter and 24% would undoubtedly direct their review to the business itself.
Over a 26% would be willing to post a review to assist other individuals with their decision making process.
Source: Podium
If It Has Less Than A 4 Star Rating, More Than Half Of Customers Won't Utilize A Company
This stat is one of numerous that show the importance of online rankings. Now that news of customer satisfaction travels this quick, keeping your consumers happy is more vital than ever.
57 percent of customers have searched for business with more than 4 stars in 2018, which is up from 48 percent in 2017.
11% looked just for companies with a perfect five star rating.
Source: Brightlocal