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Online Item Reviews About A Product Can Raise Its Conversion Rate By A Staggering 270 Percent
User review stats reveal the purchase possibility for an item with five reviews is 270 percent higher than the very same product without reviews.
Source: Spiegel Research Center
If It Has Unfavorable Reviews As Well, 52% Of Consumers Trust A Product More
We already touched upon the negative and positive reviews and their impact on consumers. Nevertheless, all products have their faults, it raises red flags that maybe the reviews are fake if all of a products reviews are positive. People anticipate to see some negative reviews.
Source: Capterra
Google Accounts For 57.5 Percent Of All Reviews Throughout The World
As can be expected, Google is in the lead, followed by Facebook, TripAdvisor and others.
These are the online reviews circulation rankings:
Google at 57.5%, Facebook at 19%, TripAdvisor with 8.4%, Yelp at 6.6% and Others with 8.6%.
Source: Review Trackers
77% Of Consumers Would Certainly Leave A Review If They Were Asked
More than a 35% would submit a review to educate others about their customer experience and 24% would definitely direct their review to the business itself.
Over a 26% would be willing to give a review to assist other people with their decision making process.
Source: Podium
61% Of Local Businesses Have An Average Rating Of 4 Or 5 Stars
Generally 2 out of 3 companies have great and exceptional ratings. Only 5% of companies have a ranking listed below 3 stars.
Source: Brightlocal
77% Of Customers Do Not Rely On Reviews That Are Older Than 3 Months
Clients don't care how good your service or product was in the past. Because they are fresh and relevant, is part of why online reviews matter.
Consumers know businesses lose their touch all the time, which is why most of them consider older reviews irrelevant.
It is for this reason that companies ought to be constantly requesting reviews.
Source: Statuslabs
A One Star Boost In Rating Can Cause A 5% To 9% Boost In Business Income
Businesses that treat clients well usually prosper, review websites help ensure of that.
Source: Statuslabs
53% Of Consumers Expect Companies To Reply Within A Week To Negative Reviews
Online review stats clarify that 63% of client reviews remain without a response. That's too bad, since those businesses are losing customers that way.
Source: Review Trackers
Customer Reviews On Products Are Relied On Practically 12 Times More Than The Makers' Descriptions
Word-of-mouth reviews are miles ahead of the manufacturers' description. People trust other peoples opinions before they ever trust what the maker states. The reason, producers' descriptions are essentially ads.
Source: Martech Zone
Fifty Percent Of All Of The Millennial's "Always" Check Out Online Reviews For Businesses
Younger people understand the worth of being informed. User-generated content has an indisputable influence on customers.
If businesses think of the power of consumer reviews over millennials, they will realize what they've been losing out on. Older individuals are various though, only 6% of individuals aged 55 or older read reviews.
Source: Brightlocal
89% Of Buyers Prefer To Read Reviews On Their Mobile Devices
Be it through an app or a mobile browser, individuals prefer to read reviews on their phones.
Source: Statista
Reviews Are The Most Important Part Of The Purchase Choice For Over 90% Of American Clients
24% of US consumers consider reviews as 'very influential'.
To show the value of online reviews and rankings, did you know that 81 percent of consumers will pay more for a product with reviews and those very same consumers are likewise happy to accept slower shipping times for such items.
Source: Turntonetworks
86 Percent Of Consumers Would Consider Writing A Review For A Business
Your consumers are your most valuable resource, and it's not just because of the money they invest at your business. If you give them an excellent experience, they will be willing to share it.
Source: Brightlocal
67% Of Consumers Report Reviews Are A "Very Important" Factor When Choosing A Solution Provider
Reviews have a huge effect on their decision when customers have to select a service provider.
Source: DemandGenReport