30% Of Customers Feel Comfortable With A Business Which Reacts To Online Reviews

Keeping in touch with your clients builds their trust. Even something as simple as reacting to their comments and reviews can make them feel appreciated.

As you might anticipate, clients who feel this way are happy to invest more cash with a company.

Source: Statuslabs

95% Of Travelers Check Out Online Reviews Prior To Scheduling Travel Related Services

Leisure and business tourists alike read reviews to form a viewpoint. Business tourists check out an average of 5 reviews vs. 6-7 for leisure travelers.

Source: Trust You

77% Of Consumers Don't Rely On Reviews That Are Older Than 3 Months

Consumers don't care how good your service or product was in the past. Part of why online reviews matter is because they are relevant and fresh.

Consumers know businesses lose their touch all the time, which is why the majority of them consider older reviews unimportant.

It is for this reason that businesses should to be continuously requesting reviews.

Source: Statuslabs

67% Of Customers Admit Reviews Are A "Extremely Important" Factor When Selecting A Service Provider

Reviews have a massive impact on their decision when customers have to pick a solution provider.

Source: DemandGenReport

61 Percent Of Local Businesses Have An Average Score Of 4 Or 5 Stars

Overall two-thirds of businesses have excellent and exceptional scores. Only 5% of businesses have a score below three stars.

Source: Brightlocal

88% Of Executives View Reputation Risk As A Top Business Issue

Reputation management statistics show a company's reputation doesn't affect just the customers. Prospective employees likewise take a look at rankings and read reviews.

Source: Deloitte

83 Percent Of Clients Do Not Rely On Advertising

The conventional channels to reach clients aren't as prominent as they used to be. The majority of users who no longer trust ads select to pay attention to customers' suggestions online.

Source: Statuslabs

People Checking Out Reviews On A Mobile Device Are 127 Percent More Likely To Purchase Than Desktop Users

Mobile users prefer to get things done much faster. Purchasing choices are made quickly.

Online reviews are undoubtedly persuasive, yet marketers have not always come to value the power of them.

Source: Martech Zone

Reviews Are The Third Most Influential Ranking Factor For Google's Local 3 Pack

Review signals (quantity, diversity, and so on) account for 15.44% of Google's algorithm for local ranking.

Only Google My Business signals, like distance and keywords account for 25.12%, and link signals at 16.53%, are more vital than reviews as far as ranking aspects go for the local 3 pack.

Source: Moz

86% Of Consumers Would Think About Writing A Review For A Business

Your clients are your most important resource, and it's not only because of the money they spend at your business. They will be willing to share it if you give them a great experience.

Source: Brightlocal

Reviews Are The Most Crucial Part Of The Purchase Decision For Over 90% Of US Consumers

24% of US shoppers consider reviews as 'extremely influential'.

To highlight the significance of online reviews and scores, did you know that 81 percent of customers will pay more for a product with reviews and those very same customers are likewise ready to accept slower shipping times for such items.

Source: Turntonetworks

72% Of Clients Won't Take Action Unless They Read Some Reviews

No matter how appealing your marketing is, you still require customer reviews. There's no skirting around it. Customers are still ready to hear you out, however they rely on other individuals more.

Source: My Testimonial Engine

A One Star Increase In Score Can Cause A 5% To 9% Boost In Business Profits

Businesses that treat consumers well typically prosper, review sites help make certain of that.

Source: Statuslabs

If A Company Takes Care Of Issues Rapidly And Effectively, 95% Of Disappointed Consumers Will Return To A Company

Clients do not expect you to be perfect. When things go wrong, they do anticipate you to resolve things. If there's nothing else a company can do to resolve a concern, a simple coupon can say "We're sorry" in a more appealing way.

Source: SocialMediaToday

Unfavorable Reviews Can Improve Conversion By Up To 85 Percent

It sounds crazy, but negative reviews can be a positive force for users to spend more time on your website. According to online review data, people devote more than five times as long on a site when they check out negative reviews.

When there are a mix of negatives and positives, more than two thirds of users trust reviews more. If there aren't any negative ones, an overwhelming 95 percent suspect censorship or fabricated reviews.

Source: Reevoo

Just 6% Of Consumers Do Not Trust Customer Reviews At All

According to customer review statistics, a massive 19% of consumers constantly rely on online reviews and never a buy without checking out reviews initially.

Source: Statista

Google Represents 57.5 Percent Of All Reviews Across The World

Google is the clear winner as far as distribution goes, however they are not the only ones in the game.

Here are the online reviews circulation rankings:

Google with 57.5%, Facebook with 19%, TripAdvisor with 8.4%, Yelp with 6.6% and Others with 8.6%.

Source: Review Trackers