53% Of Customers Anticipate Companies To Answer Back Within A Week To Unfavorable Reviews

Online review stats show that 63% of consumer reviews remain without a reply. That's too bad, due to the fact that those companies are losing customers that way.

Source: Review Trackers

54% Of Americans Pay The Most Attention To The Average Star Score Of A Local Business

The star ranking is the first thing consumers see. Still, users take notice of other factors as well, like the quantity, recency, length, and sentiment of reviews. Each of these alone affects more than a 3rd of United States consumers.

Source: Statista

Customers Reading Reviews On A Mobile Device Are 127 Percent Most Likely To Make A Purchase Than Desktop Users

Mobile users prefer to get things done faster. Purchasing decisions are made quickly.

Online reviews are clearly persuasive, yet marketers have not always come to appreciate the power of them.

Source: Martech Zone

Consumers Might Invest 31 Percent More With A Business That Has Terrific Reviews

Pay attention to this fact. The more detailed other users describe your product and services, the more cash you can charge and customer review statistics reveal to us precisely how much more.

Source: Martech Zone

88% Of Americans Reported That Product Reviews Were The Most Prominent Factor When Buying Home Electronics

Stats reveal that reviews were more helpful than TV ads at 37%, social media at 23% and display ads at 49%.

Source: Statista

Facebook Reviews Affect More Than 50 Percent Of Consumers' Purchasing Decisions

Facebook is presently the most popular social media which can likewise affect our purchasing decisions.

According to social reviews stats, Facebook impacts the majority of users' purchase choices.

If it has favorable reviews, Facebook reviews stats reveal that 4 out of 5 users are most likely to rely on a local business.

Source: RevLocal

67% Of Customers Claim Reviews Are A "Very Important" Factor When Choosing A Solution Provider

When consumers have to pick a service provider, reviews have a huge effect on their decision.

Source: DemandGenReport

USA Shoppers Regard "Product Performance" To Be The Most Valuable Detail In Product Reviews

When people check out reviews, they concentrate on various elements of the shopping experience. But according to online review stats, 60% of them are most interested in the product's performance.

Client satisfaction, product quality and quality in time are the next few factors to consider for more than 50% of American customers.

Source: Statista

Reviews Are The Most Essential Part Of The Purchase Decision For Over 90% Of United States Customers

24% of US shoppers consider reviews as 'exceptionally influential'.

To highlight the importance of online reviews and rankings, did you understand that 81 percent of consumers will pay more for an item with reviews and those same consumers are also going to accept slower shipping times for such items.

Source: Turntonetworks

98% Of Yelp's Website Visitors Purchased From A Business They Discovered On The Site

Typically, 142 million consumers check out Yelp every month. If you haven't claimed your free Yelp business page, this is as great a time as any.

Source: RevLocal

77% Of Customers Would Certainly Give A Review If They Were Asked

More than a 35% would do it to advise others about their client experience and 24% would certainly direct their review to the company itself.

Over a 26% would be willing to submit a review to assist other people with their decision making process.

Source: Podium

72% Of Clients Will Not Take Action Unless They Check Out Some Reviews

Regardless of how attractive your marketing is, you still need consumer reviews. There's no way around it. Customers are still ready to hear you out, but they rely on other individuals more.

Source: My Testimonial Engine