64% Of Americans Concur That User-generated Content (consumer Reviews) Improved Their Shopping Experience In 2017

30% of consumers who read customer reviews, agree that it increases their purchasing confidence.

Businesses utilize the reviews to improve their products or services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

A Lot Of Best-selling Products Have An Average Ranking Of 4.2 To 4.7

You can't make everybody pleased, which is why perfect 5 star scores are suspicious. Someone always has a bit of a gripe. That's why it is abnormal to get perfect 5 star scores. In some cases a lower rating in fact helps your overall score.

According to customer rating statistics, conversion rates begin to reduce as ratings rise above 4.7.

Source: Spiegel Research Center

67% Of Consumers Suggest Reviews Are A "Extremely Crucial" Factor When Choosing A Solution Provider

Reviews have an enormous effect on their decision when customers have to pick a solution provider.

Source: DemandGenReport

52% Of Customers Rely On A Product More If It Has Negative Reviews As Well

We already discussed the negative and positive reviews and their result on customers. However, all products have their faults, it raises red flags that perhaps the reviews are phony if all of a products reviews are favorable. Customers anticipate to see some unfavorable reviews.

Source: Capterra

61 Percent Of Regional Businesses Have An Average Score Of 4 To 5 Stars

Generally 2 out of 3 companies have outstanding and awesome scores. Just 5% of businesses have a rating below 3 stars.

Source: Brightlocal

71% Of Millennials Browse Consumer Reviews Of Professional Services

Majority of all people in need of an expert service rely on online reviews.

According to online reviews statistics, 59% utilized online reviews to pick a physician or a legal representative.

Young people (age 18-35) are a lot more likely to work with a professional based upon online reviews. Just 19% of millennials will think about hiring a legal representative without any.

Source: Thomson Reuters

91 Percent Of Millennials Depend On Online Reviews As Much As Friends And Family

Online review stats position clients' reviews as the most credible source of recommendations. Online reviews generally carry the same weight as guidance from friends and family.

Source: Brightlocal

A One Star Boost In Score Can Lead To A 5% To 9% Boost In Business Profits

Businesses that treat consumers honorably normally succeed, review websites help make sure of that.

Source: Statuslabs

Clients Could Invest 31% More With A Business That Has Terrific Reviews

Focus on this statistic. The more detailed other users explain your product or service, the more money you can charge and consumer review stats show us precisely just how much more.

Source: Martech Zone

Consumer Reviews On Items Are Trusted Practically 12 Times More Than The Manufacturers' Descriptions

Word-of-mouth reviews are miles ahead of the manufacturers' description. Individuals trust other peoples opinions before they ever trust what the maker states. The reason, makers' descriptions are essentially ads.

Source: Martech Zone

Just 44% Of Local Businesses Have Claimed Their Google My Business Listing

That's 56 percent of your competitors that aren't making the most of their listing.

While business listings on the significant review platforms are complimentary, a remarkably low number of businesses in fact use them.

Although we now understand why customer reviews are so powerful, most businesses apparently don't.

Source: LsaInsider

30% Of Customers Feel Favorable To A Business Which Answers Online Reviews

Corresponding with your consumers builds their trust. Even something as basic as reacting to their reviews and comments can make them feel appreciated.

As you might expect, clients who feel this way are more willing to invest more money with a business.

Source: Statuslabs

60% Of Customers Refer To Blog And Social Media Network Reviews On Their Cell Phones Prior To Shopping

In-store purchasing is influenced substantially by blogs and reviews on social media. With males being two times as likely to be influenced than ladies.

Reviews and rating stats reveal individuals value the viewpoint of peers more than any other material.

Source: Collective Bias

Only 6 Percent Of Consumers Do Not Rely On Client Reviews At All

According to consumer review stats, a whopping 19% of customers constantly rely on online reviews and never ever a purchase without reading reviews first.

Source: Statista

77% Of Consumers Would Undoubtedly Submit A Review If They Were Asked

More than a 35% would do it to advise others about their customer experience and 24% would likely direct their review to the company itself.

Over a 26% would be willing to post a review to assist other people with their decision making process.

Source: Podium

70% Of Customers Need To Check Out A Minimum Of 4 Reviews Before They Can Rely On A Business

Four reviews may be too few. Many people read much more reviews to get a better idea of how the business is actually doing. Don't depend upon that fact alone.

Source: Brightlocal

70% Of Customers Prefer To Learn About A Business By Means Of Reviews And Posts, Rather Than Advertisements

Advertisements are all well and good, however it deserves trying a different approach too. Reviews are by far the best method to discover the truth about a service or product.

Source: Statuslabs