95 Percent Of Travelers Read Online Reviews Prior To Scheduling Travel Related Services

Leisure and business travelers alike read reviews to form an opinion. Business tourists check out an average of 5 reviews vs. 6-7 for leisure tourists. 59% of all travelers report that they check out reviews 'constantly' or 'very frequently'.

Source: Trust You

60% Of Customers Refer To Blog And Social Media Reviews On Their Mobile Devices Before Shopping

In-store shopping is influenced considerably by blogs and reviews on social networks. With men being two times as likely to be affected than ladies.

Reviews and rating data show individuals value the opinion of peers more than any other material.

Source: Collective Bias

30% Of Clients Feel Comfortable With A Company Which Responds To Online Reviews

Communicating with your customers develops trust. Even something like reacting to their remarks and reviews can make them feel valued.

As you may anticipate, customers who feel this way are ready to invest more cash with a company.

Source: Statuslabs

53% Of Americans Consider Product Reviews And Ratings As The Most Vital Part Of Online Shopping.

Today's buyers are wary and desire the very best bang for their dollar. It's no wonder that they consider checking out reviews as a huge part of the purchasing decision.

Source: Statista

64 Percent Of Americans Agree That User-generated Content (consumer Reviews) Improved Their Shopping Experience In 2017

30 percent of consumers who check out client reviews, agree that it increases their purchasing confidence.

Companies utilize the reviews to improve their products and services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

A One Star Boost In Ranking Can Cause A 5% To 9% Boost In Business Income

Businesses that treat clients honorably generally flourish, review sites help ensure of that.

Source: Statuslabs

89% Of Shoppers Like To Read Reviews Using Their Cell Phones

Be it through an app or a mobile internet browser, people young and old prefer to read reviews on their cell phones.

Source: Statista

If It Has Less Than A 4 Star Rating, More Than Half Of Consumers Will Not Use A Business

This stat is one of numerous that illustrate the significance of online rankings. Now that news of consumer complete satisfaction travels this fast, keeping your clients pleased is more important than ever.

57 percent of consumers have looked for business with more than 4 stars in 2018, which is up from 48% in 2017.

11 percent looked only for organizations with a best five star score.

Source: Brightlocal

89% Of Clients Read A Businesses Reactions To Reviews

Not only do most clients read the review replies, 30% of them highly value them. Almost 96% read the reactions to their own reviews.

Source: Brightlocal

Negative Reviews Can Boost Conversion By As Much As 85 Percent

It sounds insane, however negative reviews can be a positive force for users to devote more time on your site. According to online review stats, people spend more than 5 times as long on a site when they check out negative reviews.

More than two thirds of users trust reviews more when there are a mix of negatives and positives. An overwhelming 95% suspect censorship or faked reviews if there aren't any negative ones.

Source: Reevoo

49 Percent Of Customers Consider The Quantity Of Online Reviews As An Essential Consideration Of Their Buying Decision

Customers value not only the quality or nature of the reviews, but they consider their number and recency also.

The share of clients, who take notice of the variety of reviews is presently at 46%.

Source: Brightlocal

86% Of Consumers Would Consider Composing A Review For A Business

Your customers are your most important resource, and it's not just because of the money they invest at your business. They will be ready to share it if you give them an excellent experience.

Source: Brightlocal

72 Percent Of Consumers Won't Take Action Unless They Read Some Reviews

No matter how captivating your marketing is, you still require customer reviews. There is no way around it. Customers are still willing to hear you out, however they rely on other people more.

Source: My Testimonial Engine