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71% Of Millennials Browse Consumer Reviews Of Professional Services
Over half of all individuals in need of a professional service turn to online reviews.
According to online reviews stats, 59% utilized online reviews to select an attorney or a physician.
Younger people (age 18-35) are a lot more likely to employ an expert based upon online reviews. Just 19% of millennials will consider hiring a lawyer without any.
Source: Thomson Reuters
86% Of Customers Would Consider Writing A Review For A Business
Your consumers are your most valuable resource, and it's not only because of the cash they invest at your business. If you provide a great experience, they will want to share it.
Source: Brightlocal
Software Reviews Impact Over 98% Of All Purchasers
18 percent of software application buyers consider reviews to be an important factor in the purchase procedure. Software application reviews have no impact whatsoever on just 2 percent of consumers. Two-thirds of them read more than six reviews to decide and 14 percent of them read more than 20 reviews.
Source: Capterra
70 Percent Of Consumers Prefer To Find Out About A Business Via Reviews And Posts, Rather Than Ads
Advertisements are all well and good, but it deserves attempting a different approach also. Reviews are by far the best way to find the truth about a product or service.
Source: Statuslabs
Online Item Reviews About An Item Can Improve Its Conversion Rate By More Than 270 Percent
User review statistics show the purchase possibility for an item with 5 reviews is 270% higher than the same product without reviews.
Source: Spiegel Research Center
More Than Half Of Consumers Aged 25-34 Submitted Reviews
According to Statista, the younger generations are purportedly the more opinionated ones.
Source: Statista
91 Percent Of Millennials Depend On Online Reviews As Much As Family And Friends
Online review stats put customers' reviews as the most credible source of recommendations. Online reviews normally bring the exact same weight as advice from family and friends.
Source: Brightlocal
83% Of All Younger Buyers Were Asked To Post A Review Recently
Of those asked, 80% of customers did submit a review. Overall, companies have actually asked 66% of all customers to leave a review on their business.
Source: Brightlocal
One-half Of All Millennial's "Always" Check Out Online Reviews For Businesses
More youthful individuals know the value of being informed. User-generated content has an unassailable effect on customers.
If businesses think of the power of consumer reviews over millennials, they will recognize what they've been missing out on. Older people are different though, just 6% of individuals aged 55 or older read reviews.
Source: Brightlocal
73 Percent Of Consumers Believe Written Reviews Are More Crucial Than Star And Number Rankings
Online review stats make it clear people aren't pleased with ratings alone.
Written reviews make the stats appear more genuine which is what the potential customers are looking for. Practically a 3rd of customers state composed reviews are the only function that makes them think the sites' reviews are helpful and appropriate.
Source: Fan and Fuel
91% Of Businesses Believe The Company's Star Rating Can Determine Whether They Win Or Lose A Prospective Employee
The 86% of businesses question the integrity of online reviews. Nevertheless, they understand the massive impact user ratings have on their business. Undesirable consumer or staff member reviews can affect 90% of job seekers.
Source: Career Arc
Positive Reviews Motivate 68% Of Customers To Use Local Businesses
Since the large bulk of customers check out reviews, you'd want yours to be appealing to new clients? Keep them short, positive and sweet.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal