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64% Of Americans Agree That User-generated Content (customer Reviews) Enhanced Their Shopping Experience In 2017
30% of customers who read client reviews, concur that it increases their purchasing confidence.
Businesses use the reviews to enhance their products and services.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
30% Of Clients Feel Positive About A Company Which Responds To Online Reviews
Communicating with your customers creates trust. Even something easy like responding to their comments and reviews can make them feel valued.
As you might anticipate, customers who feel this way are happy to invest more cash with a business.
Source: Statuslabs
Reviews Shared On Twitter Can Help Grow Revenues By 6.46 Percent
Online review stats reveal that reviews shared on Twitter, do more to boost sales than those on any other social media platform.
Source: Yotpo
Facebook Reviews Affect More Than 50 Percent Of Customers' Buying Decisions
Facebook is presently the most popular social network which can also affect our purchasing decisions.
According to social media reviews statistics, Facebook affects the majority of users' purchase decisions.
Facebook reviews stats expose that 4 out of five users are more likely to trust a local business if it has favorable reviews.
Source: RevLocal
Online Reviews Impact 67.7% Of Consumer Purchasing Decisions
More than two-thirds of consumers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.
Source: Moz
70 Percent Of Consumers Need To Check Out At Least Four Reviews Before They Can Trust A Business
Four reviews may be too few. The majority of people read a lot more reviews to get an idea of how business is really doing. Do not depend on that fact alone.
Source: Brightlocal
95 Percent Of Travelers Read Online Reviews Prior To Reserving Travel Related Services
Leisure and business tourists alike read reviews to form a viewpoint. Business travelers read an average of 5 reviews vs. 6-7 for leisure tourists.
Source: Trust You
89% Of Shoppers Choose To Read Reviews On Their Mobile Devices
Be it via an app or a mobile browser, most people choose to read reviews on their phones.
Source: Statista
91% Of Businesses Think The Company's Star Rating Can Determine Whether They Win Or Lose A Prospective Team Member
The 86% of businesses doubt the integrity of online reviews. Nevertheless, they understand the huge impact user ratings have on their business. Undesirable customer or employee reviews can influence 90% of job seekers.
Source: Career Arc
86 Percent Of Consumers Would Consider Writing A Review For A Business
Your clients are your most important resource, and it's not just because of the money they invest at your business. If you provide an excellent experience, they will want to share it.
Source: Brightlocal
Over Half Of People Aged 25 To 34 Wrote Reviews
According to Statista, the more youthful generations are apparently the more opinionated ones.
Source: Statista
77% Of Consumers Would Most Likely Give A Review If They Were Asked
More than a 35% would post a review to notify others about their client experience and 24% would definitely direct their review to the business itself.
Over a 26% would be willing to leave a review to assist other people with their decision making process.
Source: Podium
Almost All Customers, Who Utilize Online Reviews, Read Them Early On In The Purchasing Process
Let's say you want to buy a new car and there are a number of models which fit your criteria. How do you select the very best one for you? Well, you read reviews.
With the help of other people, you quickly choose one that works for you. That's how favorable reviews transform customers into clients.
Source: Consumer Affairs
The Average Review Length Has Actually Become 65% Much Shorter Since 2010
These days reviews are shorter, simpler, and more straight to the point. The length of a review in 2019 is comparable to that of a twitter tweet.
Source: Review Trackers
60% Of Consumers Consult Blog And Social Media Reviews On Their Mobile Devices Prior To Shopping
In-store shopping is affected substantially by blogs and reviews on social media. With men being twice as likely to be influenced than women.
Reviews and score stats reveal people value the opinion of peers more than any other content.
Source: Collective Bias
Online Item Reviews About An Item Can Raise Its Conversion Rate By More Than 270%
User review stats show the purchase probability for an item with five reviews is 270 percent higher than the exact same item without reviews.
Source: Spiegel Research Center