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USA Consumers Regard "Product Performance" To Be The Most Helpful Detail In Product Reviews
They focus on different aspects of the shopping experience when people check out reviews. But according to online review stats, 60% of them are most interested in the item's performance.
Customer satisfaction, product quality and quality in time are the next couple of factors to consider for more than 50% of American clients.
Source: Statista
Consumer Reviews On Products Are Relied On Nearly 12 Times More Than The Manufacturers' Descriptions
Word-of-mouth reviews are miles ahead of the makers' description. Individuals trust other peoples viewpoints before they ever trust what the manufacturer says. The reason, makers' descriptions are basically advertisements.
Source: Martech Zone
60% Of Consumers Check Out Blog And Social Media Reviews On Their Mobile Devices Before Shopping
In-store shopping is affected considerably by blogs and reviews on social media. With males being twice as likely to be influenced than ladies.
Reviews and rating statistics reveal individuals value the opinion of peers more than any other content.
Source: Collective Bias
53 Percent Of Americans Consider Product Reviews And Ratings As The Most Essential Part Of Online Shopping.
Today's shoppers are smart and want the very best bang for their buck. It's not surprising that that they consider checking out reviews as a huge part of the buying decision.
Source: Statista
70% Of Customers Need To Check Out At Least Four Reviews Before They Can Rely On A Business
Four reviews may be too few. Many people read a lot more reviews to get a better idea of how the business is really doing. Don't depend upon that fact alone.
Source: Brightlocal
61% Of Regional Businesses Have An Average Rating Of 4 To 5 Stars
Generally two thirds of businesses have outstanding and awesome ratings. Just 5% of businesses have a ranking below three stars.
Source: Brightlocal
54% Of Americans Pay The Most Attention To The Typical Star Rating Of A Local Business
The star rating is the first thing consumers see. Still, users take note of other factors too, like the amount, recency, length, and belief of reviews. Each of these alone affects more than a third of American customers.
Source: Statista
90 Percent Of Users Need Less Than 10 Reviews To Form A Viewpoint About A Business
You know what individuals say about first impressions, right?
Users get their first impression of your businesses through reviews. Typically through less than 10 of them.
If you do not have reviews on your site, think about asking your visitors to compose one.
Source: Martech Zone
73 Percent Of Consumers Believe Customer Reviews Are More Vital Than Star And Number Scores
Online review data make it clear people aren't pleased with ratings alone.
Consumer reviews make the stats appear more authentic which is what the potential customers are searching for. Nearly a 3rd of customers state written reviews are the only function that makes them think the sites' reviews are helpful and relevant.
Source: Fan and Fuel
Only 6 Percent Of Customers Do Not Trust Client Reviews At All
According to consumer review stats, a massive 19 percent of customers always trust online reviews and never a make a purchase without reading reviews.
Source: Statista
91% Of Millennials Depend On Online Reviews As Much As Loved Ones
Online review stats place customers' reviews as the most credible source of suggestions. Online reviews generally bring the very same weight as advice from family and friends.
Source: Brightlocal
Favorable Reviews Motivate 68 Percent Of Customers To Use Local Businesses
Because the vast majority of customers check out reviews, you would want yours to be appealing to new clients? Keep them short, sweet and positive.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
89% Of Buyers Prefer To Read Reviews Using Their Mobile Phones
Be it through an app or a mobile internet browser, clients prefer to read reviews on their mobile devices.
Source: Statista
15% Of Buyers Don't Trust Businesses Without Having Online Reviews
No trust suggests no interactions. 15 percent of prospective customers will not even think about doing business with a business they can't discover viewpoints about.
Source: Statuslabs