53 Percent Of Americans Consider Item Reviews And Rankings As The Most Important Part Of The Online Shopping Experience In 2018.

Today's buyers are smart and want the best bang for their dollar. It's no wonder that they consider reading reviews as a huge part of the buying decision.

Source: Statista

A One Star Increase In Rating Can Result In A 5% To 9% Increase In Business Earnings

Businesses that treat consumers honorably typically flourish, review websites help make sure of that.

Source: Statuslabs

If It Has Less Than A 4 Star Ranking, More Than Half Of Consumers Will Not Utilize A Business

This stat is among lots of that show the significance of online ratings. Now that news of customer satisfaction travels this quick, keeping your customers delighted is more crucial than ever.

57 percent of consumers have actually looked for companies with more than four stars in 2018, which is up from 48 percent in 2017.

Additionally, 11% looked only for organizations with an ideal five star rating.

Source: Brightlocal

Clients Might Invest 31 Percent More With A Business That Has Fantastic Reviews

Pay attention to this fact. The better other users describe your product and services, the more cash you can charge and customer review stats show us precisely just how much more.

Source: Martech Zone

61 Percent Of Regional Businesses Have A Typical Score Of 4 Or 5 Stars

Generally two-thirds of businesses have great and outstanding ratings. Only 5% of companies have a ranking below three stars.

Source: Brightlocal

67% Of Consumers Report Reviews Are A "Extremely Important" Factor When Picking A Service Provider

When consumers need to select a service provider, reviews have a huge effect on their decision.

Source: DemandGenReport

89% Of Clients Browse A Businesses Responses To Reviews

Not only do many customers check out the review replies, 30% of them value them highly. Nearly 96% read the responses to their own reviews.

Source: Brightlocal

Only 6 Percent Of Consumers Do Not Rely On Client Reviews At All

According to customer review data, a whopping 19% of customers always trust online reviews and never ever a make a purchase without reading reviews.

Source: Statista

Negative Reviews Can Increase Conversion By Up To 85%

It sounds insane, but negative reviews can be a positive factor for users to devote more time on your website. According to online review stats, people spend more than 5 times as long on a website when they read negative reviews.

More than two-thirds of users trust reviews more when there are a mix of negatives and positives. If there aren't any unfavorable ones, an overwhelming 95% suspect censorship or fabricated reviews.

Source: Reevoo

91% Of Millennials Depend On Online Reviews As Much As Family And Friends

Online review stats put customers' reviews as the most reliable source of recommendations. Online reviews generally bring the same weight as guidance from loved ones.

Source: Brightlocal

63.6 Percent Of Customers Check Out Google To Read Reviews Of A Business

Thinking about the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and third, leaving Facebook (23%) at the bottom of the list.

When it comes to trust, these online review stats reveal the basic popularity of a site can just go so far.

Source: Review Trackers

Online Product Reviews About An Item Can Boost Its Conversion Rate By An Unprecedented 270%

User review statistics reveal the purchase probability for a product with five reviews is 270% higher than the exact same product without reviews.

Source: Spiegel Research Center

A Solitary Business Review Can Raise Its Conversions By 10 Percent

Online review statistics reveal user-generated content can do miracles in terms of conversions.

A single review can have a substantial influence on your business.

A hundred reviews can boost your conversion rates by as much as 37%. Two hundred can supply a mind-blowing 44% increase.

Source: RevLocal

More Than 4 Negative Reviews About A Company Or Product Might Decrease Sales By 70 Percent

One negative review suffices for 35% of a website's visitors to decide not to purchase. 3 negative reviews can cost a business 59 percent fewer sales.

Obviously, they can be compensated by the sheer variety of positive reviews you get.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

Reviews Are The Most Important Part Of The Purchase Decision For Over 90% Of USA Clients

24% of US consumers consider reviews as 'extremely influential'.

To highlight the value of online reviews and rankings, did you understand that 81 percent of consumers will pay more for a product with reviews and those same consumers are likewise ready to accept slower shipping times for such items.

Source: Turntonetworks

70 Percent Of Customers Need To Check Out At Least 4 Reviews Before They Can Rely On A Business

4 reviews may be too few. Most people read a lot more reviews to get a clear view of how the business is actually doing. Do not depend on that fact alone.

Source: Brightlocal

Only 44 Percent Of Local Businesses Have Accepted Their Google My Business Listing

That's 56% of your competition that aren't benefiting from their listing.

While business listings on the major review platforms are complimentary, a surprisingly low number of businesses in fact utilize them.

Although we now know why consumer reviews are so powerful, most businesses obviously do not.

Source: LsaInsider

71% Of Millennials Browse Consumer Reviews Of Expert Services

Over half of all people in need of a professional service rely on online reviews.

According to online reviews data, 59% utilized online reviews to select a doctor or a legal representative.

Young people (age 18-35) are even more inclined to hire an expert based on online reviews. Just 19% of millennials will consider working with a legal representative without any.

Source: Thomson Reuters