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82 Percent Of Consumers Visit Review Sites Due To The Fact That They Wish To Buy A Service Or An Item And Wish To Get The Facts About The Businesses Products And Services.
Users come because they have actually already formed a purchase decision. The bulk of them (89%) purchase within a week of their visit.
Source: RevLocal
83 Percent Of Clients Don't Rely On Advertising
The standard channels to reach clients aren't as influential as they utilized to be. Most users who no longer trust advertisements choose to take notice of clients' suggestions online.
Source: Statuslabs
Many Popular Items Have An Average Rating Of 4.2 To 4.7
You can't make everyone pleased, which is why perfect 5 star scores are suspicious. Somebody always has a bit of a gripe. That's why it is unnatural to get perfect 5 star ratings. Sometimes a lower rating really helps your overall score.
According to client rating statistics, conversion rates begin to reduce as ratings rise above 4.7.
Source: Spiegel Research Center
15% Of Customers Do Not Trust Businesses Without Online Reviews
No trust implies no interactions. 15% of prospective clients will not even consider working with a company they can't discover viewpoints about.
Source: Statuslabs
The Average Review Length Has Become 65% Much Shorter Since 2010
These days reviews are much shorter, easier, and more straight to the point. The length of a review in 2019 is proportionate to that of a twitter tweet.
Source: Review Trackers
A One Star Increase In Score Can Lead To A 5% To 9% Boost In Business Profits
Businesses that treat customers fairly typically flourish, review websites help ensure of that.
Source: Statuslabs
91% Of Millennials Have Faith In Online Reviews As Much As Loved Ones
Online review stats put customers' reviews as the most trustworthy source of suggestions. Online reviews generally carry the same weight as suggestions from family and friends.
Source: Brightlocal
More Than 4 Negative Reviews About A Company Or Product May Reduce Sales By 70 Percent
One negative review is enough for 35 percent of a site's visitors to choose not to buy. Three negative reviews can cost a business 59% fewer sales.
Obviously, they can be compensated by the large number of positive reviews you receive.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
91% Of Businesses Think The Business's Star Rating Can Determine Whether They Win Or Lose A Prospective Team Member
The 86% of businesses question the integrity of online reviews. However, they understand the huge effect user scores have on their business. Unfavorable consumer or employee reviews can affect 90% of job seekers.
Source: Career Arc
A Single Business Review Can Lift Its Conversions By 10 Percent
Online review stats reveal user-generated content can do wonders in terms of conversions.
A single review can have an enormous influence on your business.
A hundred reviews can raise your conversion rates by as much as 37 percent. Two hundred can provide an astonishing 44% boost.
Source: RevLocal
54% Of Americans Pay The Most Attention To The Average Star Ranking Of A Local Company
The star score is the first thing consumers see. Still, users take note of other aspects also, like the quantity, recency, length, and belief of reviews. Each of these alone affects more than a 3rd of US consumers.
Source: Statista
83% Of All Young Buyers Were Invited To Give A Review Recently
Of those asked, 80% of clients did post a review. In general, companies have actually asked 66% of all clients to post a review on their company.
Source: Brightlocal
49 Percent Of Customers Consider The Quantity Of Online Reviews As An Essential Factor In Their Buying Decision
Consumers value not just the quality or nature of the reviews, however they consider their quantity and recency too.
The share of clients, who focus on the number of reviews is currently at 46 percent.
Source: Brightlocal
Just 6% Of Consumers Don't Rely On Customer Reviews At All
According to client review data, a massive 19% of customers always trust online reviews and never a buy without checking out reviews first.
Source: Statista