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61 Percent Of Regional Businesses Have A Typical Score Of 4 Or 5 Stars
Overall two-thirds of companies have good and exceptional ratings. Only 5% of businesses have a score listed below 3 stars.
Source: Brightlocal
89% Of Buyers Want To Read Reviews Using Their Mobile Phones
Be it through an app or a mobile web browser, clients prefer to read reviews on their mobile devices.
Source: Statista
91% Of Millennials Turn To Online Reviews As Much As Friends And Family
Online review stats position clients' reviews as the most trustworthy source of recommendations. Online reviews usually carry the exact same weight as suggestions from family and friends.
Source: Brightlocal
Facebook Reviews Affect More Than 50% Of Consumers' Purchasing Decisions
Facebook is currently the most popular social media which can likewise affect our buying preferences.
According to social media reviews statistics, Facebook impacts the majority of users' purchase decisions.
Facebook reviews stats expose that 4 out of five users are more likely to rely on a local business if it has positive reviews.
Source: RevLocal
Customers Could Invest 31 Percent More With A Business That Has Terrific Reviews
Pay attention to this statistic. The better other users describe your product or service, the more cash you can charge and customer review statistics show us precisely how much more.
Source: Martech Zone
74 Percent Of Regional Companies Have At Least One Google Review
One review is far from enough to improve your site's SERP ranking.
Looking at online scores data, we learnt that a company needs to have approximately 40 reviews before visitors "Award" it with a star.
Source: Brightlocal
The Majority Of Best Selling Items Have An Average Rating Of 4.2 To 4.7
You can't make everyone happy, which is why perfect 5 star ratings are suspicious. That's why it is abnormal to get perfect 5 star scores.
According to customer rating stats, conversion rates begin to reduce as scores rise above 4.7.
Source: Spiegel Research Center
83 Percent Of Consumers Do Not Trust Advertising
The standard channels to reach clients aren't as influential as they used to be. A lot of users who no longer trust advertisements choose to take notice of clients' suggestions online.
Source: Statuslabs
Reviews Posted On Twitter Can Boost Revenues By 6.46%
Online review data reveal that reviews shared on Twitter, do more to grow sales than those on any other social network.
Source: Yotpo
54% Of Americans Pay The Most Attention To The Average Star Score Of A Local Business
The star score is the first thing customers see. Still, users take note of other aspects as well, like the quantity, recency, length, and sentiment of reviews. Each of these alone influences more than a third of American consumers.
Source: Statista
67% Of Consumers Claim That Reviews Are A "Very Crucial" Factor When Selecting A Solution Provider
When consumers have to choose a service provider, reviews have an enormous influence on their decision.
Source: DemandGenReport
Unfavorable Reviews Can Improve Conversion By As Much As 85%
It sounds insane, but negative reviews can be a positive force for users to spend more time on your website. According to online review stats, people spend more than 5 times as long on a website when they read negative reviews.
More than two thirds of users trust reviews more when there are a mix of negatives and positives. If there aren't any unfavorable ones, an overwhelming 95% suspect censorship or faked reviews.
Source: Reevoo