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88% Of Executives Judge Reputation Risk As A Top Business Problem
Reputation management statistics suggest a business's reputation doesn't affect simply the customers. Prospective team members likewise take a look at rankings and read reviews.
Source: Deloitte
83 Percent Of Clients Don't Trust Advertising
The traditional channels to reach customers aren't as prominent as they used to be. The majority of users who no longer trust ads choose to pay attention to consumers' recommendations online.
Source: Statuslabs
71% Of Millennials Search Consumer Reviews Of Professional Services
Majority of all individuals in need of an expert service rely on online reviews.
According to online reviews statistics, 59% used online reviews to pick a legal representative or a physician.
Young people (age 18-35) are even more inclined to work with a professional based upon online reviews. Just 19% of millennials will consider working with a legal representative without any.
Source: Thomson Reuters
A One Star Boost In Rating Can Lead To A 5% To 9% Boost In Business Profits
Businesses that treat customers fairly typically flourish, review sites help make certain of that.
Source: Statuslabs
15 Percent Of Users Don't Trust Businesses Without Online Reviews
No trust suggests no interactions. 15% of potential clients won't even consider doing business with a company they can't find opinions about.
Source: Statuslabs
91% Of Companies Believe The Business's Star Rating Can Determine Whether They Win Or Lose A Prospective Employee
The 86% of companies question the integrity of online reviews. Nevertheless, they realize the huge impact user scores have on their business. Unfavorable consumer or staff member reviews can influence 90% of job seekers.
Source: Career Arc
73 Percent Of Customers Think Written Reviews Are More Important Than Star And Number Scores
Online review data make it clear individuals aren't pleased with ratings alone.
Customer reviews make the statistics appear more authentic which is what the would-be clients are searching for. Nearly a third of consumers state composed reviews are the only function that makes them think the websites' reviews are pertinent and useful.
Source: Fan and Fuel
89% Of Clients Browse A Businesses Replies To Reviews
Not only do a lot of individuals read the review replies, 30% of them value them highly. Practically 96% read the feedback to their own reviews.
Source: Brightlocal
Positive Reviews Motivate 68% Of Consumers To Choose Local Businesses
Since the vast majority of customers check out reviews, you'd want yours to be appealing to brand-new consumers? Keep them short, sweet and positive.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
Google Accounts For 57.5% Of All Reviews Worldwide
Google is the clear winner as far as circulation goes, but they are not the only ones in the game.
Here are the online reviews distribution rankings:
Google with 57.5%, Facebook with 19%, TripAdvisor with 8.4%, Yelp at 6.6% and Others at 8.6%.
Source: Review Trackers
Online Reviews Affect 67.7% Of Customer Buying Decisions
More than two-thirds of consumers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.
Source: Moz
Customers Reading Reviews On A Mobile Phone Are 127 Percent Most Likely To Buy Than Desktop Users
Mobile users prefer to get things done quicker. Buying choices are made rapidly.
Online reviews are obviously convincing, yet marketers have not always come to value the power of them.
Source: Martech Zone
72 Percent Of Customers Will Not Take Action Unless They Read Some Reviews
No matter how enticing your marketing is, you still require client reviews. There's no way around it. Customers are still happy to hear you out, but they rely on other people more.
Source: My Testimonial Engine
Reviews Are The Third Most Influential Ranking Aspect For Google's Local 3 Pack
Review signals (amount, variety, and so on) account for 15.44% of Google's algorithm for local ranking.
Only Google My Business signals, like distance and keywords represent 25.12%, and link signals at 16.53%, are more vital than reviews as far as ranking factors go for the local 3 pack.
Source: Moz
67% Of Consumers Say Reviews Are A "Very Important" Factor When Choosing A Solution Provider
Reviews have an enormous impact on their decision when clients have to select a solution provider.
Source: DemandGenReport
98% Of Yelp's Site Visitors Purchased From A Business They Found On The Site
Usually, 142 million consumers go to Yelp every month. If you haven't claimed your free Yelp business page, this is as good a time as any.
Source: RevLocal