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88% Of Executives Regard Reputation Risk As A Leading Business Problem
Reputation management statistics indicate a company's reputation does not impact just the clients. Potential employees likewise look at rankings and read reviews.
Source: Deloitte
Google Represents 57.5% Of All Reviews Throughout The World
As can be expected, Google is in the lead, followed by Facebook, TripAdvisor and others.
These the online reviews circulation rankings:
Google with 57.5%, Facebook with 19%, TripAdvisor at 8.4%, Yelp at 6.6% and Others at 8.6%.
Source: Review Trackers
If They Were Asked, 77% Of Clients Would Probably Leave A Review
More than a 35% would post a review to inform others about their client encounter and 24% would certainly direct their review to the company itself.
Over a 26% would want to leave a review to assist other people with their decision making process.
Source: Podium
30% Of Clients Feel Comfortable With A Business Which Reacts To Online Reviews
Keeping in touch with your consumers creates trust. Even something as simple as reacting to their remarks and reviews can make them feel valued.
As you might anticipate, clients who feel this way are more willing to spend more cash with a business.
Source: Statuslabs
Only 44 Percent Of Local Businesses Have Actually Accepted Their Google My Business Listing
That's 56% of your competition that aren't taking advantage of their listing.
While business listings on the significant review platforms are free, a remarkably low number of businesses actually use them.
Although we now understand why consumer reviews are so powerful, many businesses obviously do not.
Source: LsaInsider
71% Of Millennials Search Consumer Reviews Of Professional Services
More than half of all people in need of a professional service turn to online reviews.
According to online reviews data, 59% utilized online reviews to select a doctor or a legal representative.
Young people (age 18-35) are even more likely to hire a professional based upon online reviews. Just 19% of millennials will think about employing a lawyer without any.
Source: Thomson Reuters
91 Percent Of Millennials Trust Online Reviews As Much As Friends And Family
Online review stats put consumers' reviews as the most reliable source of recommendations. Online reviews normally carry the exact same weight as recommendations from friends and family.
Source: Brightlocal
61% Of Local Businesses Have An Average Score Of 4 To 5 Stars
Typically two-thirds of companies have good and outstanding rankings. Only 5% of businesses have a rating listed below three stars.
Source: Brightlocal
Customers Could Spend 31% More With A Business That Has Fantastic Reviews
Take notice of this statistic. The more detailed other users explain your product or service, the more cash you can charge and consumer review stats show us exactly how much more.
Source: Martech Zone
Over Half Of Shoppers Aged 25 To 34 Posted Reviews
According to Statista, the more youthful generations are evidently the more vocal ones.
Source: Statista
86 Percent Of Consumers Would Think About Writing A Review For A Business
Your customers are your most valuable resource, and it's not only because of the cash they spend at your business. They will be ready to share it if you give them a good experience.
Source: Brightlocal
Reviews Are The Third Most Prominent Ranking Factor For Google's Local 3 Pack
Review signals (amount, variety, and so on) account for 15.44% of Google's algorithm for local ranking.
Google My Business signals, like proximity and keywords account for 25.12%, and link signals at 16.53%, are more crucial than reviews as far as ranking elements go for the local 3 pack.
Source: Moz