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86 Percent Of Customers Would Consider Writing A Review For A Business
Your customers are your most valuable resource, and it's not just because of the money they spend at your business. They will be prepared to share it if you provide them a good experience.
Source: Brightlocal
Almost All Consumers, Who Use Online Reviews, Read Them Very Early In The Buying Process
Let's say you wish to purchase a new vehicle and there are numerous models which fit your requirements. How do you pick the very best one for you? Well, you read online reviews.
With the help of other people, you manage to choose a model that works for you. That's how favorable reviews convert customers into clients.
Source: Consumer Affairs
Online Item Reviews About An Item Can Amplify Its Conversion Rate By An Unprecedented 270%
User review statistics show the purchase probability for a product with five reviews is 270% higher than the same item without reviews.
Source: Spiegel Research Center
83 Percent Of Consumers Don't Rely On Advertising
The standard channels to reach clients aren't as influential as they used to be. Many users who no longer trust ads pick to focus on clients' recommendations online.
Source: Statuslabs
77% Of Users Do Not Rely On Reviews That Are Older Than Three Months
Customers don't care how great your product or service was in the past. Due to the fact that they are fresh and relevant, is part of why online reviews matter.
Customers understand businesses lose their touch all the time, which is why most of them consider older reviews unimportant.
It is for this reason that businesses ought to be constantly requesting reviews.
Source: Statuslabs
82% Of Consumers Visit Review Sites Due To The Fact That They Wish To Purchase A Product Or A Service And Wish To Get The Truth About Business Product Or Services.
Users come due to the fact that they have currently formed a purchase decision. The bulk of them (89%) purchase within a week of their visit.
Source: RevLocal
91% Of Millennials Rely On Online Reviews As Much As Loved Ones
Online review stats position consumers' reviews as the most credible source of recommendations. Online reviews typically bring the same weight as suggestions from loved ones.
Source: Brightlocal
61 Percent Of Local Businesses Have A Typical Ranking Of 4 To 5 Stars
Overall two-thirds of businesses have excellent and outstanding rankings. Only 5% of businesses have a rating listed below 3 stars.
Source: Brightlocal
60% Of Consumers Seek Advice From Blog And Social Media Network Reviews On Their Mobile Devices Before Shopping
In-store shopping is influenced considerably by blogs and reviews on social media. With males being twice as likely to be influenced than women.
Reviews and score stats show people value the viewpoint of peers more than any other content.
Source: Collective Bias
If They Were Asked, 77% Of Consumers Would Most Likely Submit A Review
More than a 35% would post a review to educate others about their consumer experience and 24% would rather direct their review to the business itself.
Over a 26% would be willing to leave a review to assist other people with their decision making process.
Source: Podium
More Than Half Of Customers Aged 25 To 34 Posted Reviews
According to Statista, the more youthful generations are plainly the more vocal ones.
Source: Statista
71% Of Millennials Browse Consumer Reviews Of Expert Services
Majority of all people in need of a professional service turn to online reviews.
According to online reviews data, 59% utilized online reviews to select an attorney or a medical professional.
Younger people (age 18-35) are much more inclined to work with an expert based on online reviews. Only 19% of millennials will think about working with a legal representative without any.
Source: Thomson Reuters
64% Of Americans Concur That User-generated Content (consumer Reviews) Improved Their Shopping Experience In 2017
30% of customers who check out consumer reviews, agree that it increases their purchasing confidence.
Companies utilize the reviews to enhance their services and products.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista