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77% Of Users Don't Rely On Reviews That Are Older Than Three Months
Clients don't care how great your product or service was in the past. Part of why online reviews matter is since they are fresh and relevant.
Customers know businesses lose their touch all the time, which is why most of them find older reviews irrelevant.
It is for this reason that businesses should to be constantly asking for reviews.
Source: Statuslabs
Favorable Reviews Encourage 68% Of Consumers To Choose A Local Business
Considering that the large bulk of consumers check out reviews, you would want yours to be appealing to new customers? Keep them short, sweet and positive.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
53 Percent Of Americans Consider Item Reviews And Scores As The Most Essential Part Of Online Shopping.
Today's shoppers are wary and desire the very best bang for their dollar. It's no surprise that they consider checking out reviews as a huge part of the buying decision.
Source: Statista
Online Product Reviews About An Item Can Improve Its Conversion Rate By An Unprecedented 270%
User review stats show the purchase likelihood for a product with 5 reviews is 270% higher than the same item without reviews.
Source: Spiegel Research Center
Google Accounts For 57.5% Of All Reviews World Wide
As can be anticipated, Google remains in the lead, followed by Facebook, TripAdvisor and others.
These the online reviews circulation rankings:
Google at 57.5%, Facebook with 19%, TripAdvisor with 8.4%, Yelp with 6.6% and Others at 8.6%.
Source: Review Trackers
49 Percent Of Customers Consider The Number Of Online Reviews As An Important Factor In Their Purchasing Decision
Customers value not just the quality or nature of the reviews, however they consider their number and recency as well.
The share of customers, who take notice of the number of reviews is presently at 46%.
Source: Brightlocal
60 Percent Of Consumers Check Out Blog And Social Media Network Reviews On Their Cell Phones Before Shopping
In-store purchasing is influenced substantially by blogs and reviews on social media. With men being twice as likely to be influenced than ladies.
Reviews and rating statistics show individuals value the opinion of peers more than any other content.
Source: Collective Bias
67% Of Customers Say Reviews Are A "Very Crucial" Factor When Picking A Service Provider
Reviews have a huge impact on their decision when clients have to choose a solution provider.
Source: DemandGenReport
United States Consumers Consider "Product Performance" To Be The Most Valuable Info In Product Reviews
When individuals read reviews, they concentrate on various elements of the shopping experience. But according to online review statistics, 60% of them are most thinking about the item's performance.
Client satisfaction, product quality and quality with time are the next few considerations for more than 50% of US customers.
Source: Statista
The Typical Review Word Count Has Actually Become 65% Shorter Since 2010
At this present time reviews are shorter, easier, and more straight to the point. The word count of a review in 2019 is equivalent to that of tweet from twitter.
Source: Review Trackers
91% Of Businesses Believe The Business's Star Rating Can Determine Whether They Win Or Lose A Prospective Team Member
The 86% of businesses question the integrity of online reviews. Nonetheless, they understand the huge impact user rankings have on their business. Unfavorable consumer or employee reviews can influence 90% of job seekers.
Source: Career Arc
70% Of Consumers Choose To Learn About A Business Through Short Articles And Reviews, Rather Than Ads
Ads are all well and good, but it's worth trying a different approach also. Reviews are by far the very best way to discover the truth about a product or service.
Source: Statuslabs
Almost All Customers, Who Utilize Online Reviews, Read Them Early On In The Buying Process
Let's say you wish to buy a brand-new vehicle and there are a number of models which fit your criteria. How do you choose the very best one for you? Well, you read the reviews.
With the help of other consumers, you quickly pick a model that works for you. That's how favorable reviews transform customers into customers.
Source: Consumer Affairs
70% Of Consumers Need To Check Out A Minimum Of 4 Reviews Before They Can Rely On A Business
4 reviews may be too few. Most people check out much more reviews to get a clear view of how the business is actually doing. Don't depend on that fact alone.
Source: Brightlocal
90 Percent Of Buyers Require Less Than 10 Reviews To Form A Viewpoint About A Business
You know what people state about very first impressions?
Users get their first impression of your businesses through reviews. Generally through less than 10 of them.
If you don't have reviews on your website, consider asking your visitors to compose one.
Source: Martech Zone
95% Of Dissatisfied Clients Will Go Back To A Business If A Business Deals With Problems Quickly And Efficiently
Customers don't anticipate you to be perfect. They do expect you to fix things when they go wrong. If there is absolutely nothing else a company can do to fix a concern, a simple coupon can say "We're sorry" in a more attractive way.
Source: SocialMediaToday
Facebook Reviews Impact More Than 50 Percent Of Customers' Buying Decisions
Facebook is currently the most popular social network which can also affect our buying decisions.
According to social reviews stats, Facebook affects over half of users' purchase choices.
If it has favorable reviews, Facebook reviews statistics expose that four out of five users are more likely to trust a local business.
Source: RevLocal
74 Percent Of Regional Businesses Have At A Minimum, 1 Google Review
One review is far from sufficient to enhance your site's SERP ranking.
Taking a look at online scores stats, we learnt that a company needs to have at least 40 reviews before consumers "Award" it with a star.
Source: Brightlocal