91% Of Millennials Trust In Online Reviews As Much As Family And Friends

Online review statistics place consumers' reviews as the most reliable source of suggestions. Online reviews normally bring the very same weight as guidance from friends and family.

Source: Brightlocal

More Than Four Negative Reviews About A Company Or Product Might Decrease Sales By 70 Percent

One negative review suffices for 35 percent of a website's visitors to decide not to purchase. Three negative reviews can cost a business 59 percent fewer sales.

Obviously, they can be compensated by the large variety of positive reviews you receive.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

Online Item Reviews About A Product Can Improve Its Conversion Rate By A Staggering 270%

User review stats show the purchase probability for a product with five reviews is 270% higher than the exact same item without reviews.

Source: Spiegel Research Center

Reviews Posted On Twitter Can Improve Online Sales By 6.46%

Online review data show that reviews shared on Twitter, do more to increase sales than those on any other social network.

Source: Yotpo

64% Of Americans Agree That User-generated Content (client Reviews) Enhanced Their Shopping Experience In 2017

30 percent of customers who check out consumer reviews, concur that it increases their buying confidence.

Organizations utilize the reviews to enhance their products or services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

Because They Want To Purchase A Service Or An Item And Want To Get The Truth About The Businesses Products And Services, 82% Of Consumers Go To Review Websites.

Review sites are locations that customers go to get the facts about a service, business or product . Since they have already formed a purchase decision, users come. The majority of them (89%) buy within a week of their visit. And 29% do so within 24 hours.

Source: RevLocal

61% Of Regional Businesses Have A Typical Ranking Of 4 Or 5 Stars

Typically two-thirds of companies have great and outstanding ratings. Only 5% of companies have a score listed below three stars.

Source: Brightlocal

83% Of All Young Clients Were Asked To Submit A Review Recently

Of those invited, 80% of customers did give a review. In general, companies have asked 66% of all consumers to give a review on their business.

Source: Brightlocal

72% Of Clients Will Not Take Action Unless They Read Some Reviews

Irrespective of how enticing your marketing is, you still need client reviews. There is no other way around it. Customers are still going to hear you out, but they rely on other people more.

Source: My Testimonial Engine

53% Of Consumers Expect Businesses To Answer Back Within A Week To Unfavorable Reviews

Online review stats reveal that 63% of client reviews remain without a reply. That's regrettable, because those companies are losing consumers that way.

Source: Review Trackers

77% Of Consumers Would Likely Give A Review If They Were Asked

More than a 35% would do it to educate others about their consumer encounter and 24% would certainly direct their review to the company itself.

Over a 26% would be willing to post a review to help other people with their decision making process.

Source: Podium

The Majority Of Consumers Aged 25-34 Submitted Reviews

According to Statista, the younger generations are obviously the more opinionated ones.

Source: Statista

Positive Reviews Motivate 68% Of Customers To Choose Local Businesses

Considering that the vast bulk of customers check out reviews, you would want yours to be appealing to new clients, right? Keep them short, sweet and positive.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

60% Of Consumers Consult Blog And Social Network Reviews On Their Cell Phones Before Shopping

In-store shopping is influenced substantially by blogs and reviews on social networks. With men being twice as likely to be affected than ladies.

Reviews and score statistics show individuals value the viewpoint of peers more than any other content.

Source: Collective Bias

Only 44 Percent Of Local Companies Have Actually Accepted Their Google My Business Listing

That's 56 percent of your competitors that aren't taking advantage of their listing.

While business listings on the major review platforms are free, a surprisingly low number of companies actually utilize them.

Although we now know why consumer reviews are so powerful, most businesses apparently do not.

Source: LsaInsider

73 Percent Of Customers Think Client Reviews Are More Vital Than Star And Number Scores

Online review stats make it clear individuals aren't satisfied with ratings alone.

Client reviews make the statistics appear more genuine which is what the would-be clients are trying to find. Nearly a third of consumers say written reviews are the only function that makes them think the websites' reviews are helpful and appropriate.

Source: Fan and Fuel

If A Business Makes An Effort To Solve Issues Quickly And Effectively, 95% Of Disappointed Customers Will Return To A Company

Clients do not expect you to be perfect. They do anticipate you to resolve things when they go wrong. If there's absolutely nothing else a company can do to solve an issue, a simple coupon can say "We're sorry" in a more enticing way.

Source: SocialMediaToday

67% Of Consumers Say Reviews Are A "Very Important" Factor When Selecting A Service Provider

Reviews have a huge impact on their decision when clients have to choose a solution provider.

Source: DemandGenReport