Customer Reviews On Items Are Trusted Nearly 12 Times More Than The Makers' Descriptions

Word-of-mouth reviews are miles ahead of the manufacturers' description. Individuals trust other peoples viewpoints before they ever trust what the maker says. The reason, producers' descriptions are essentially advertisements.

Source: Martech Zone

89% Of Clients Review A Companies Reactions To Reviews

Not only do most consumers read the review replies, 30% of them value them highly. Nearly 96% read the responses to their own reviews.

Source: Brightlocal

Due To The Fact That They Desire To Acquire A Product Or A Service And Want To Get The Truth About The Businesses Products And Services, 82 Percent Of Customers Check Out Review Websites.

Users come since they have actually currently formed a buying decision. The bulk of them (89%) purchase within a week of their visit.

Source: RevLocal

77% Of Users Don't Rely On Reviews That Are Older Than Three Months

Consumers don't care how good your service or product was in the past. Part of why online reviews matter is because they are relevant and fresh.

Consumers know businesses lose their touch all the time, which is why most of them find older reviews irrelevant.

It is for this reason that companies should to be constantly asking for reviews.

Source: Statuslabs

70 Percent Of Consumers Choose To Discover A Business Via Reviews And Posts, Rather Than Ads

Advertisements are all well and good, but it's worth trying a different approach also. Reviews are by far the very best method to find the truth about a service or product.

Source: Statuslabs

71% Of Millennials Browse Consumer Reviews Of Expert Services

More than half of all individuals in need of a professional service turn to online reviews.

According to online reviews statistics, 59% utilized online reviews to pick a legal representative or a doctor.

Younger people (age 18-35) are much more inclined to work with an expert based upon online reviews. Just 19% of millennials will think about hiring a lawyer without any.

Source: Thomson Reuters

86 Percent Of Customers Would Consider Composing A Review For A Business

Your clients are your most valuable resource, and it's not only because of the cash they invest at your business. They will be willing to share it if you give them a great experience.

Source: Brightlocal

83% Of Customers Do Not Trust Advertising

The traditional channels to reach clients aren't as prominent as they utilized to be. The majority of users who no longer trust ads choose to focus on consumers' recommendations online.

Source: Statuslabs

70 Percent Of Customers Need To Check Out At Least 4 Reviews Before They Can Rely On A Business

4 reviews may be too few. The majority of people read a lot more reviews to get a clear view of how business is really doing. Do not depend upon that fact alone.

Source: Brightlocal

Only 44 Percent Of Local Companies Have Accepted Their Google My Business Listing

That's 56 percent of your competitors that aren't taking advantage of their listing.

While business listings on the major review platforms are complimentary, a remarkably low number of businesses actually utilize them.

Although we now understand why consumer reviews are so effective, the majority of businesses obviously do not.

Source: LsaInsider

If They Were Asked, 77% Of Clients Would Submit A Review

More than a 35% would submit a review to advise others about their consumer encounter and 24% would likely direct their review to the company itself.

Over a 26% would be willing to post a review to assist other people with their decision making process.

Source: Podium

30% Of Customers Feel Comfortable With A Business Which Responds To Online Reviews

Keeping in touch with your consumers builds their trust. Even something as basic as responding to their comments and reviews can make them feel valued.

As you might expect, customers who feel this way are ready to invest more money with a company.

Source: Statuslabs

91 Percent Of Millennials Have Faith In Online Reviews As Much As Loved Ones

Online review stats position customers' reviews as the most credible source of recommendations. Online reviews normally carry the exact same weight as guidance from family and friends.

Source: Brightlocal

A One Star Boost In Rating Can Cause A 5% To 9% Increase In Business Earnings

Businesses that treat clients fairly usually prosper, review websites help make sure of that.

Source: Statuslabs

67% Of Consumers Claim Reviews Are A "Extremely Important" Factor When Choosing A Service Provider

Reviews have a massive effect on their decision when customers have to select a solution provider.

Source: DemandGenReport

Reviews Posted On Twitter Can Help Increase Sales By 6.46%

Online review stats show that reviews shared on Twitter, do more to boost sales than those on any other social media platform.

Source: Yotpo