30% Of Customers Feel Positive About A Business Which Reacts To Online Reviews

Staying connected with your customers creates trust. Even something as basic as reacting to their reviews and comments can make them feel valued.

As you may anticipate, clients who feel this way are happy to spend more money with a business.

Source: Statuslabs

70 Percent Of Customers Prefer To Discover A Business By Means Of Reviews And Articles, Instead Of Advertisements

Ads are all well and good, however it's worth trying a different approach also. Reviews are without a doubt the best method to find the truth about a product or service.

Source: Statuslabs

98% Of Yelp's Browsers Bought From A Business They Found On The Website

Normally, 142 million consumers check out Yelp each month. This is as good a time as any if you haven't claimed your free Yelp business page.

Source: RevLocal

83 Percent Of Customers Do Not Trust Advertising

The standard channels to reach clients aren't as influential as they used to be. Most users who no longer trust advertisements choose to focus on clients' recommendations online.

Source: Statuslabs

Many Popular Items Have An Average Rating Of 4.2 To 4.7

You can't make everyone happy, which is why perfect 5 star rankings are suspicious. Somebody always has a little a gripe. That's why it is abnormal to get perfect 5 star ratings. In some cases a lower rating really helps your overall score.

According to customer rating stats, conversion rates start to decrease as rankings rise above 4.7.

Source: Spiegel Research Center

67% Of Consumers Claim Reviews Are A "Extremely Important" Factor When Choosing A Solution Provider

Reviews have a huge impact on their decision when customers have to choose a solution provider.

Source: DemandGenReport

Favorable Reviews Motivate 68% Of Customers To Use Local Businesses

Since the vast bulk of consumers read reviews, you'd want yours to be appealing to new consumers? Keep them short, sweet and positive.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

86 Percent Of Consumers Would Think About Writing A Review For A Business

Your clients are your most valuable resource, and it's not only because of the money they invest at your business. If you give them an excellent experience, they will want to share it.

Source: Brightlocal

61% Of Local Businesses Have An Average Ranking Of 4 To 5 Stars

Typically two thirds of businesses have excellent and exceptional ratings. Just 5% of companies have a rating listed below three stars.

Source: Brightlocal

Online Item Reviews About An Item Can Improve Its Conversion Rate By More Than 270%

User review stats show the purchase possibility for a product with 5 reviews is 270 percent higher than the very same item without reviews.

Source: Spiegel Research Center

91% Of Businesses Think The Business's Star Rating Can Determine Whether They Win Or Lose A Potential Team Member

The 86% of businesses question the integrity of online reviews. Nevertheless, they realize the enormous effect user ratings have on their business. Undesirable client or employee reviews can affect 90% of job seekers.

Source: Career Arc

When Buying Home Electronic Devices, 88% Of Americans Reported That Product Reviews Were The Most Influential Aspect

Statistics reveal that reviews were more successful than Television advertisements at 37%, social networks at 23% and display advertisements at 49%.

Source: Statista

Reviews Are The Most Important Part Of The Purchase Decision For Over 90% Of American Clients

24% of US consumers consider reviews as 'exceptionally influential'.

To highlight the importance of online reviews and scores, did you understand that 81 percent of consumers will pay more for an item with reviews and those very same customers are also ready to accept slower shipping times for such products.

Source: Turntonetworks

74% Of Local Businesses Have At A Minimum, 1 Google Review

A single review is far from sufficient to improve your site's SERP ranking.

Looking at online scores statistics, we discovered that a business requires to have a minimum of 40 reviews before consumers "Award" it with a star.

Source: Brightlocal

The Average Review Word Count Has Gotten 65% Much Shorter Since 2010

Recently reviews are much shorter, easier, and more straight to the point. The word count of a review in 2019 is similar to that of tweet from twitter.

Source: Review Trackers