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Negative Reviews Can Increase Conversion By Up To 85%
It sounds crazy, however negative reviews can be a positive factor for users to devote more time on your website. According to online review stats, people devote more than 5 times as long on a website when they check out negative reviews.
When there are a mix of negatives and positives, more than two thirds of users trust reviews more. A frustrating 95 percent suspect censorship or faked reviews if there aren't any unfavorable ones.
Source: Reevoo
52% Of Consumers Trust A Product More If It Has Unfavorable Reviews As Well
We already discussed the negative and positive reviews and their result on consumers. However, all products have their faults, it raises red flags that possibly the reviews are phony if all of a products reviews are positive. Customers expect to see some unfavorable reviews.
Source: Capterra
98% Of Yelp's Browsers Purchased From A Business They Found On The Website
Typically, 142 million consumers visit Yelp monthly. If you have not claimed your free Yelp business page, this is as great a time as any.
Source: RevLocal
49% Of Customers Consider The Number Of Online Reviews As An Essential Factor In Their Purchasing Decision
Customers value not just the quality or nature of the reviews, but they consider their number and recency too.
The share of clients, who pay attention to the variety of reviews is currently at 46 percent.
Source: Brightlocal
Software Application Reviews Impact Over 98% Of All Buyers
18% of software application buyers consider reviews to be a necessary factor in the purchase process. Software reviews have no effect whatsoever on just 2 percent of customers. Two-thirds of them read more than six reviews to make up their mind and 14 percent of them read more than 20 reviews.
Source: Capterra
91% Of Businesses Think The Company's Star Rating Can Determine Whether They Win Or Lose A Possible Employee
The 86% of businesses doubt the integrity of online reviews. Nevertheless, they understand the enormous effect user ratings have on their business. Undesirable client or staff member reviews can influence 90% of job seekers.
Source: Career Arc
67% Of Consumers Report Reviews Are A "Very Crucial" Factor When Picking A Solution Provider
Reviews have a huge impact on their decision when consumers have to select a service provider.
Source: DemandGenReport
53% Of Consumers Anticipate Businesses To Answer Back Within A Week To Negative Reviews
Online review stats show that 63% of client reviews remain without a reaction. That's regrettable, due to the fact that those businesses are losing clients that way.
Source: Review Trackers
American Shoppers Consider "Product Performance" To Be The Most Useful Info In Product Reviews
When people read reviews, they focus on different aspects of the shopping experience. However according to online review statistics, 60% of them are most interested in the product's performance.
Customer satisfaction, product quality and quality in time are the next few considerations for more than 50% of USA consumers.
Source: Statista
Because They Want To Acquire An Item Or A Service And Desire To Get The Facts About The Businesses Products And Services, 82% Of Consumers Check Out Review Websites.
Review sites are locations that people go to get the facts about a product, business or service . Because they have actually already formed a buying decision, users come. The majority of them (89%) buy within a week of their visit. And 29% do so within 24 hours.
Source: RevLocal
83% Of All Young Buyers Were Asked To Leave A Review Recently
Of those asked, 80% of customers did leave a review. In general, companies have actually asked 66% of all customers to post a review on their company.
Source: Brightlocal
60 Percent Of Consumers Consult Blog And Social Media Network Reviews On Their Mobile Phones Prior To Shopping
In-store purchasing is influenced significantly by blogs and reviews on social media. With males being two times as likely to be influenced than women.
Reviews and rating stats reveal individuals value the opinion of peers more than any other material.
Source: Collective Bias