Half Of All Millennial's "Always" Check Out Online Reviews For Businesses

More youthful individuals understand the worth of being informed. User-generated content has an unassailable impact on consumers.

They will understand what they've been missing out on if businesses stop to think about the power of customer reviews over millennials. Older individuals are various though, just 6% of people aged 55 or older check out reviews.

Source: Brightlocal

83% Of All Younger Shoppers Were Invited To Submit A Review Recently

Of those asked, 80% of clients did leave a review. In general, companies have actually asked 66% of all consumers to post a review on their company.

Source: Brightlocal

88% Of Executives Consider Reputation Risk As A Top Business Problem

Reputation management statistics show a business's reputation does not impact just the customers. Prospective employees also look at ratings and take a look at reviews.

Source: Deloitte

90 Percent Of Visitors Require Less Than 10 Reviews To Form A Viewpoint About A Business

You understand what people state about very first impressions?

Users get their first impression of your businesses through reviews. Normally through less than 10 of them.

If you don't have reviews on your website, consider asking your visitors to compose one.

Source: Martech Zone

Reviews Are The Third Most Prominent Ranking Factor For Google's Local 3 Pack

Review signals (amount, diversity, etc.) represent 15.44% of Google's algorithm for local ranking.

Google My Business signals, like proximity and keywords represent 25.12%, and link signals at 16.53%, are more important than reviews as far as ranking factors go for the local 3 pack.

Source: Moz

Many Popular Items Have An Average Rating Of 4.2 To 4.7

You can't make everybody happy, which is why perfect 5 star ratings are suspicious. That's why it is unnatural to get perfect 5 star scores.

According to consumer rating stats, conversion rates start to decrease as rankings rise above 4.7.

Source: Spiegel Research Center

Online Reviews Impact 67.7% Of Customer Purchasing Decisions

More than two thirds of buyers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.

Source: Moz

77% Of Clients Do Not Rely On Reviews That Are Older Than Three Months

Consumers don't care how great your service or product was in the past. Part of why online reviews matter is since they are relevant and fresh.

Customers know businesses lose their touch all the time, which is why most of them regard older reviews irrelevant.

It is for this reason that businesses should to be constantly requesting reviews.

Source: Statuslabs

60 Percent Of Customers Consult Blog And Social Network Reviews On Their Cell Phones Before Shopping

In-store purchasing is influenced significantly by blogs and reviews on social media. With males being twice as likely to be affected than ladies.

Reviews and rating statistics show people value the viewpoint of peers more than any other content.

Source: Collective Bias

If A Business Makes An Effort To Fix Problems Rapidly And Efficiently, 95% Of Dissatisfied Clients Will Return To A Company

Customers don't anticipate you to be perfect. They do expect you to remedy things when they go wrong. If there is nothing else a company can do to resolve an issue, a simple coupon can say "We are sorry" in a more appealing way.

Source: SocialMediaToday

70 Percent Of Customers Prefer To Discover A Business By Means Of Reviews And Articles, Rather Than Advertisements

Ads are all well and good, but it deserves attempting a different approach too. Reviews are without a doubt the best way to discover the truth about a product or service.

Source: Statuslabs

98 Percent Of Yelp's Website Visitors Bought From A Business They Found On The Site

Typically, 142 million consumers go to Yelp on a monthly basis. This is as good a time as any if you have not claimed your totally free Yelp business page.

Source: RevLocal

If It Has Less Than A 4 Star Score, More Than Half Of Customers Will Not Utilize A Company

This stat is among lots of that show the value of online scores. Now that news of consumer complete satisfaction travels this fast, keeping your clients delighted is more crucial than ever.

57 percent of customers have looked for business with more than 4 stars in 2018, which is up from 48% in 2017.

Moreover, 11 percent looked just for services with an ideal five star ranking.

Source: Brightlocal

15 Percent Of People Don't Trust Businesses Without Having Online Reviews

No trust indicates no interactions. 15% of potential customers won't even think about doing business with a company they can't find opinions about.

Source: Statuslabs

61% Of Local Businesses Have A Typical Rating Of 4 To 5 Stars

Generally 2 out of 3 companies have excellent and exceptional scores. Just 5% of companies have a ranking listed below three stars.

Source: Brightlocal