49 Percent Of Consumers Consider The Quantity Of Online Reviews As An Important Factor In Their Buying Decision

Customers value not only the quality or nature of the reviews, but they consider their quantity and recency as well.

The share of customers, who pay attention to the number of reviews is presently at 46%.

Source: Brightlocal

67% Of Consumers Suggest Reviews Are A "Very Crucial" Factor When Picking A Solution Provider

When consumers have to pick a service provider, reviews have a massive influence on their decision.

Source: DemandGenReport

70 Percent Of Consumers Need To Check Out At Least Four Reviews Before They Can Rely On A Business

Four reviews may be too few. Most people read a lot more reviews to get a better idea of how the business is in fact doing. Do not depend upon that statistic alone.

Source: Brightlocal

61% Of Regional Businesses Have A Typical Rating Of 4 Or 5 Stars

Generally two thirds of businesses have outstanding and good rankings. Just 5% of businesses have a score below 3 stars.

Source: Brightlocal

91% Of Businesses Think The Company's Star Rating Can Determine Whether They Win Or Lose A Potential Employee

The 86% of businesses question the integrity of online reviews. Nevertheless, they realize the huge impact user rankings have on their business. Undesirable client or staff member reviews can influence 90% of job seekers.

Source: Career Arc

90% Of Buyers Require Less Than 10 Reviews To Form An Opinion About A Business

You know what people say about impressions, right?

Users get their first impression of your businesses through reviews. Usually through less than 10 of them.

If you don't have reviews on your website, think about asking your visitors to compose one.

Source: Martech Zone

Consumer Reviews On Items Are Relied On Nearly 12 Times More Than The Manufacturers' Descriptions

Word-of-mouth reviews are miles ahead of the producers' description. Individuals trust other individuals opinions before they ever trust what the manufacturer says. The reason, makers' descriptions are basically ads.

Source: Martech Zone

88% Of Executives View Reputation Risk As A Leading Business Problem

Reputation management statistics show a company's reputation does not affect simply the consumers. Potential team members likewise take a look at scores and read reviews.

Source: Deloitte

Buyers Checking Out Reviews On A Mobile Phone Are 127% More Likely To Buy Than Desktop Users

Mobile users choose to get things done quicker. Purchasing choices are made quickly.

Online reviews are certainly convincing, yet marketers haven't always come to value the power of them.

Source: Martech Zone

95% Of Unhappy Clients Will Go Back To A Business If A Company Takes Care Of Problems Quickly And Efficiently

Customers do not anticipate you to be perfect. When things go wrong, they do expect you to fix things. If there's nothing else a company can do to resolve an issue, a simple coupon can say "We are sorry" in a more enticing way.

Source: SocialMediaToday

52% Of Customers Trust A Product More If It Has Negative Reviews As Well

We already discussed the positive and negative reviews and their effect on customers. However, all products have their faults, if all of a products reviews are positive, it raises red flags that possibly the reviews are fake. People expect to see some negative reviews.

Source: Capterra

30% Of Consumers Feel Positive About A Business Which Answers Online Reviews

Staying connected with your customers develops trust. Even something easy like reacting to their reviews and remarks can make them feel appreciated.

As you might expect, customers who feel this way are happy to spend more cash with a business.

Source: Statuslabs

53 Percent Of Americans Consider Product Reviews And Ratings As The Most Important Part Of The Online Shopping Experience In 2018.

Today's shoppers are wary and want the best bang for their dollar. It's no wonder that they consider reading reviews as a huge part of the purchasing decision.

Source: Statista

Online Item Reviews About An Item Can Increase Its Conversion Rate By More Than 270 Percent

User review statistics show the purchase probability for an item with 5 reviews is 270% higher than the exact same product without reviews.

Source: Spiegel Research Center

Only 44% Of Local Businesses Have Claimed Their Google My Business Listing

That's 56 percent of your competition that aren't taking advantage of their listing.

While business listings on the significant review platforms are free, a surprisingly low number of businesses in fact make use of them.

Although we now know why client reviews are so effective, most businesses obviously don't.

Source: LsaInsider

Over Half Of Customers Won't Use A Company If It Has Less Than A 4 Star Score

This stat is among many that illustrate the importance of online scores. Now that news of consumer complete satisfaction travels this quick, keeping your consumers pleased is more vital than ever.

57 percent of customers have searched for business with more than four stars in 2018, which is up from 48 percent in 2017.

Additionally, 11% looked just for companies with a best five star score.

Source: Brightlocal