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90 Percent Of Users Need Less Than 10 Reviews To Form A Viewpoint About A Business
You know what people say about very first impressions?
Users get their impression of your businesses through reviews. Usually through less than 10 of them.
If you do not have reviews on your site, think about asking your visitors to write one.
Source: Martech Zone
If They Were Asked, 77% Of Consumers Would Likely Give A Review
More than a 35% would do it to notify others about their customer encounter and 24% would certainly direct their review to the company itself.
Over a 26% would want to submit a review to assist other individuals with their decision making process.
Source: Podium
Reviews Shared On Twitter Can Help Grow Revenues By 6.46%
Online review stats reveal that reviews shared on Twitter, do more to increase sales than those on any other social media platform.
Source: Yotpo
Customers Could Invest 31% More With A Business That Has Excellent Reviews
Focus on this fact. The better other users describe your product and services, the more money you can charge and customer review stats reveal to us precisely just how much more.
Source: Martech Zone
70% Of Customers Need To Check Out A Minimum Of Four Reviews Before They Can Trust A Business
Four reviews may be too few. The majority of people check out much more reviews to get a better idea of how the business is really doing. Don't depend on that statistic alone.
Source: Brightlocal
54% Of Americans Pay The Most Attention To The Typical Star Score Of A Local Company
The star ranking is the first thing customers see. Still, users pay attention to other elements as well, like the quantity, recency, length, and sentiment of reviews. Each of these alone affects more than a third of American consumers.
Source: Statista
A Single Business Review Can Lift Its Conversions By 10 Percent
Online review statistics show user-generated content can do wonders in regards to conversions.
A single review can have a massive influence on your business.
A hundred reviews can increase your conversion rates by as much as 37%. 2 hundred can supply an astonishing 44% increase.
Source: RevLocal
Favorable Reviews Encourage 68% Of Consumers To Choose A Local Business
Considering that the large majority of customers read reviews, you would want yours to be appealing to new clients? Keep them short, sweet and positive.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
98 Percent Of Yelp's Website Visitors Bought From A Business They Discovered On The Site
Typically, 142 million consumers go to Yelp monthly. If you haven't claimed your free Yelp business page, this is as excellent a time as any.
Source: RevLocal
53% Of Americans Consider Item Reviews And Rankings As The Most Important Part Of Online Shopping.
Today's shoppers are smart and want the best bang for their buck. It's no surprise that they consider reading reviews as a huge part of the buying decision.
Source: Statista
83% Of All Younger People Were Invited To Leave A Review Recently
Of those invited, 80% of consumers did post a review. Overall, companies have asked 66% of all consumers to leave a review on their company.
Source: Brightlocal
More Than 4 Negative Reviews About A Business Or Product May Decrease Sales By 70 Percent
One negative review suffices for 35% of a site's visitors to choose not to buy. 3 negative reviews can cost a business 59 percent fewer sales.
Naturally, they can be compensated by the large variety of positive reviews you get.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
49 Percent Of Customers Consider The Number Of Online Reviews As A Vital Factor In Their Purchasing Decision
Customers value not just the quality or nature of the reviews, but they consider their quantity and recency too.
The share of customers, who pay attention to the number of reviews is currently at 46 percent.
Source: Brightlocal
64% Of Americans Concur That User-generated Content (consumer Reviews) Enhanced Their Shopping Experience In 2017
30 percent of consumers who check out client reviews, concur that it increases their buying confidence.
Organizations use the reviews to improve their services and products.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
61% Of Local Businesses Have A Typical Ranking Of 4 To 5 Stars
Generally two thirds of businesses have outstanding and great scores. Just 5% of companies have a rating below 3 stars.
Source: Brightlocal