64 Percent Of Americans Agree That User-generated Content (consumer Reviews) Improved Their Shopping Experience In 2017

30 percent of consumers who check out client reviews, agree that it increases their purchasing confidence.

Companies use the reviews to enhance their products or services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

Reviews Are The Most Essential Part Of The Purchase Decision For Over 90% Of United States Consumers

24% of US shoppers consider reviews as 'incredibly influential'.

To highlight the significance of online reviews and scores, did you know that 81% of customers will pay more for a product with reviews and those same consumers are likewise going to accept slower shipping times for such products.

Source: Turntonetworks

Facebook Reviews Affect More Than 50 Percent Of Consumers' Buying Decisions

Facebook is currently the most popular social network which can likewise influence our purchasing preferences.

According to social media reviews data, Facebook impacts over half of users' purchase choices.

If it has positive reviews, Facebook reviews statistics reveal that 4 out of five users are likely to rely on a local business.

Source: RevLocal

Many Popular Items Have An Average Ranking Of 4.2 To 4.7

You can't make everybody happy, which is why perfect 5 star scores are suspicious. That's why it is unnatural to get perfect 5 star scores.

According to client rating stats, conversion rates start to reduce as rankings rise above 4.7.

Source: Spiegel Research Center

Only 44 Percent Of Local Companies Have Actually Accepted Their Google My Business Listing

That's 56 percent of your competition that aren't making the most of their listing.

While business listings on the significant review platforms are complimentary, a remarkably low number of businesses in fact utilize them.

Although we now know why client reviews are so effective, a lot of businesses apparently don't.

Source: LsaInsider

91% Of Businesses Believe The Company's Star Rating Can Determine Whether They Win Or Lose A Prospective Team Member

The 86% of businesses question the integrity of online reviews. Nevertheless, they recognize the enormous effect user scores have on their business. Unfavorable consumer or employee reviews can affect 90% of job seekers.

Source: Career Arc

95% Of Unhappy Consumers Will Return To A Business If A Business Takes Care Of Issues Rapidly And Efficiently

Consumers do not anticipate you to be perfect. When things go wrong, they do expect you to deal with things. If there is absolutely nothing else a company can do to fix a concern, a simple coupon can say "We are sorry" in a more enticing way.

Source: SocialMediaToday

89% Of Clients Choose To Read Reviews Using Their Mobile Devices

Be it by means of an app or a mobile browser, people prefer to read reviews on their mobile phones.

Source: Statista

71% Of Millennials Browse Customer Reviews Of Professional Services

More than half of all people in need of a professional service rely on online reviews.

According to online reviews stats, 59% utilized online reviews to select a legal representative or a doctor.

Younger people (age 18-35) are a lot more inclined to work with an expert based upon online reviews. Only 19% of millennials will consider employing an attorney without any.

Source: Thomson Reuters

Reviews Are The Third Most Prominent Ranking Factor For Google's Local 3 Pack

Review signals (amount, diversity, and so on) represent 15.44% of Google's algorithm for local ranking.

Google My Business signals, like proximity and keywords represent 25.12%, and link signals at 16.53%, are more important than reviews as far as ranking factors go for the local 3 pack.

Source: Moz

Just 6 Percent Of Customers Don't Rely On Consumer Reviews At All

According to client review statistics, a massive 19% of customers constantly rely on online reviews and never a make a purchase without reading reviews initially.

Source: Statista

53% Of Americans Consider Product Reviews And Rankings As The Most Crucial Part Of Online Shopping.

Today's consumers are wary and desire the very best bang for their buck. It's no wonder that they consider checking out reviews as a big part of the purchasing decision.

Source: Statista

Consumers Might Invest 31% More With A Business That Has Great Reviews

Pay attention to this fact. The more detailed other users describe your product and services, the more money you can charge and customer review statistics show us precisely how much more.

Source: Martech Zone

89% Of Clients Review A Businesses Feedback To Reviews

Not only do the majority of clients check out the review replies, 30% of them highly value them. Almost 96% read the replies to their own reviews.

Source: Brightlocal

Software Reviews Influence Over 98% Of All Buyers

18% of software purchasers consider reviews to be an important factor in the purchase procedure. Software reviews have no effect whatsoever on only 2 percent of consumers. Two-thirds of them read more than 6 reviews to make up their mind and 14% of them read more than 20 reviews.

Source: Capterra