98 Percent Of Yelp's Site Visitors Purchased From A Business They Discovered On The Website

Usually, 142 million consumers check out Yelp monthly. If you have not claimed your complimentary Yelp business page, this is as good a time as any.

Source: RevLocal

The Average Review Word Count Has Actually Gotten 65% Much Shorter Since 2010

As of late reviews are much shorter, easier, and more straight to the point. The word count of a review in 2019 is comparable to that of a twitter tweet.

Source: Review Trackers

Over Half Of Customers Won't Use An Organisation If It Has Less Than A 4 Star Score

This stat is among many that illustrate the significance of online ratings. Now that news of client fulfillment travels this fast, keeping your consumers happy is more crucial than ever.

57% of consumers have searched for companies with more than four stars in 2018, which is up from 48% in 2017.

11 percent looked only for businesses with a perfect five star score.

Source: Brightlocal

89% Of Consumers Read A Businesses Replies To Reviews

Not only do a lot of customers read the review replies, 30% of them hold them in high regard. Almost 96% read the responses to their own reviews.

Source: Brightlocal

15% Of Users Don't Trust Businesses With No Online Reviews

No trust suggests no interactions. 15% of prospective customers will not even consider working with a business they can't discover opinions about.

Source: Statuslabs

70 Percent Of Customers Prefer To Find Out About A Business Via Short Articles And Reviews, Instead Of Advertisements

Ads are all well and good, but it deserves attempting a different approach as well. Reviews are without a doubt the very best way to discover the truth about a service or product.

Source: Statuslabs

Clients Could Invest 31% More With A Business That Has Fantastic Reviews

Take note of this statistic. The more detailed other users explain your product and services, the more money you can charge and consumer review stats reveal to us precisely how much more.

Source: Martech Zone

Positive Reviews Encourage 68% Of Consumers To Choose A Local Business

Considering that the vast bulk of consumers read reviews, you would want yours to be appealing to brand-new clients, right? Keep them short, sweet and positive.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

88% Of Executives Judge Reputation Risk As A Leading Business Problem

Reputation management stats suggest a company's reputation doesn't impact just the clients. Potential team members also take a look at rankings and read reviews.

Source: Deloitte

82% Of Customers Go To Review Sites Due To The Fact That They Wish To Buy A Service Or A Product And Wish To Get The Facts About Business Products And Services.

Review sites are places that customers go to get the truth about a item, business or service . Users come because they have already formed a buying decision. The majority of them (89 percent) purchase within a week of their visit. And 29% do so in 24 hours.

Source: RevLocal

Facebook Reviews Affect More Than 50 Percent Of Customers' Buying Decisions

Facebook is currently the most popular social network which can likewise affect our buying decisions.

According to social media reviews data, Facebook affects over half of users' purchase choices.

If it has positive reviews, Facebook reviews stats reveal that 4 out of five users are likely to rely on a local business.

Source: RevLocal

More Than Four Negative Reviews About A Business Or Service May Reduce Sales By 70 Percent

One negative review is enough for 35 percent of a site's visitors to choose not to buy. 3 negative reviews can cost a business 59% fewer sales.

Obviously, they can be compensated by the sheer variety of positive reviews you receive.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

If A Business Handles Problems Rapidly And Effectively, 95% Of Disappointed Clients Will Go Back To A Business

Consumers don't anticipate you to be perfect. When things go wrong, they do expect you to deal with things. If there is nothing else a company can do to resolve an issue, a simple coupon can say "We're sorry" in a more attractive way.

Source: SocialMediaToday

Online Reviews Impact 67.7% Of Consumer Purchasing Decisions

More than two thirds of consumers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.

Source: Moz

91% Of Companies Believe The Company's Star Rating Can Determine Whether They Win Or Lose A Prospective Team Member

The 86% of companies doubt the integrity of online reviews. Nonetheless, they realize the huge impact user rankings have on their business. Undesirable client or employee reviews can influence 90% of job seekers.

Source: Career Arc

49 Percent Of Customers Consider The Quantity Of Online Reviews As A Necessary Factor In Their Buying Decision

Customers value not just the quality or nature of the reviews, but they consider their number and recency too.

The share of clients, who take note of the number of reviews is currently at 46%.

Source: Brightlocal

Consumer Reviews On Items Are Trusted Almost 12 Times More Than The Manufacturers' Descriptions

Word-of-mouth reviews are miles ahead of the makers' description. Individuals trust other individuals viewpoints before they ever trust what the producer states. The reason, producers' descriptions are generally ads.

Source: Martech Zone