US Shoppers View "Product Performance" To Be The Most Helpful Info In Product Reviews

They focus on different elements of the shopping experience when people read reviews. However according to online review stats, 60% of them are most thinking about the product's performance.

Client satisfaction, product quality and quality in time are the next couple of factors to consider for more than 50% of US clients.

Source: Statista

91 Percent Of Millennials Rely On Online Reviews As Much As Loved Ones

Online review statistics place customers' reviews as the most reliable source of suggestions. Online reviews generally bring the exact same weight as recommendations from family and friends.

Source: Brightlocal

53% Of Consumers Expect Businesses To Reply Within A Week To Unfavorable Reviews

Online review statistics clarify that 63% of customer reviews stay without a response. That's regrettable, because those companies are losing customers that way.

Source: Review Trackers

70 Percent Of Customers Need To Read At Least 4 Reviews Before They Can Trust A Business

Four reviews may be too few. The majority of people read a lot more reviews to get a better idea of how the business is actually doing. Do not depend on that figure alone.

Source: Brightlocal

A One Star Increase In Score Can Lead To A 5% To 9% Boost In Business Profits

Businesses that treat consumers well usually succeed, review websites help ensure of that.

Source: Statuslabs

Software Reviews Influence Over 98 Percent Of All Buyers

18% of software application buyers consider reviews to be a necessary factor in the purchase process. Software application reviews have no impact whatsoever on only 2% of customers. Two-thirds of them read more than six reviews to make up their mind and 14 percent of them read more than 20 reviews.

Source: Capterra

Google Represents 57.5 Percent Of All Reviews Worldwide

As can be anticipated, Google is in the lead, followed by Facebook, TripAdvisor and others.

These are the online reviews distribution rankings:

Google at 57.5%, Facebook with 19%, TripAdvisor with 8.4%, Yelp with 6.6% and Others at 8.6%.

Source: Review Trackers

Reviews Are The Most Crucial Part Of The Purchase Decision For Over 90% Of USA Clients

24% of US shoppers consider reviews as 'extremely influential'.

To highlight the importance of online reviews and ratings, did you know that 81 percent of consumers will pay more for an item with reviews and those exact same customers are also going to accept slower shipping times for such products.

Source: Turntonetworks

15% Of People Do Not Trust Businesses Without Having Online Reviews

No trust implies no interactions. 15 percent of prospective consumers won't even consider working with a company they can't discover opinions about.

Source: Statuslabs

73 Percent Of Consumers Think Consumer Reviews Are More Vital Than Star And Number Ratings

Online review stats make it clear individuals aren't pleased with ratings alone.

Consumer reviews make the statistics appear more genuine which is what the would-be consumers are trying to find. Almost a third of customers say written reviews are the only function that makes them think the websites' reviews are pertinent and helpful.

Source: Fan and Fuel

49% Of Customers Consider The Quantity Of Online Reviews As An Important Factor In Their Purchasing Decision

Consumers value not just the quality or nature of the reviews, however they consider their number and recency too.

The share of consumers, who focus on the variety of reviews is presently at 46%.

Source: Brightlocal

60% Of Consumers Check Out Blog And Social Media Network Reviews On Their Cell Phones Before Shopping

In-store purchasing is affected substantially by blogs and reviews on social media. With men being twice as likely to be affected than women.

Reviews and ranking data reveal individuals value the opinion of peers more than any other content.

Source: Collective Bias

Customer Reviews On Items Are Trusted Practically 12 Times More Than The Makers' Descriptions

Word-of-mouth reviews are miles ahead of the producers' description. People trust other peoples viewpoints before they ever trust what the producer states. The reason, manufacturers' descriptions are generally advertisements.

Source: Martech Zone

More Than 4 Negative Reviews About A Company Or Service Might Reduce Sales By 70%

One negative review suffices for 35 percent of a website's visitors to choose not to purchase. Three negative reviews can cost a business 59% less sales.

Of course, they can be compensated by the large number of positive reviews you receive.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone