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Only 6% Of Customers Don't Trust Consumer Reviews At All
According to client review stats, a massive 19 percent of customers constantly trust online reviews and never a buy without reading reviews initially.
Source: Statista
91% Of Companies Think The Company's Star Rating Can Determine Whether They Win Or Lose A Potential Team Member
The 86% of businesses doubt the integrity of online reviews. However, they realize the huge impact user scores have on their business. Undesirable consumer or staff member reviews can affect 90% of job seekers.
Source: Career Arc
The Average Review Word Count Has Gotten 65% Shorter Since 2010
Lately reviews are much shorter, simpler, and more straight to the point. The length of a review in 2019 is proportionate to that of tweet on twitter.
Source: Review Trackers
Online Item Reviews About A Product Can Improve Its Conversion Rate By More Than 270%
User review statistics reveal the purchase probability for an item with five reviews is 270 percent higher than the very same item without reviews.
Source: Spiegel Research Center
Reviews Are The Most Essential Part Of The Purchase Decision For Over 90% Of American Consumers
24% of US shoppers consider reviews as 'extremely influential'.
To highlight the value of online reviews and rankings, did you know that 81 percent of consumers will pay more for a product with reviews and those very same customers are likewise ready to accept slower shipping times for such products.
Source: Turntonetworks
Most Local Companies Have Approximately 39 Google Reviews
People like to share their experience after they have gone to a supplier. Online review trends show people prefer to comment if they had a favorable experience, instead of a average or unfavorable one.
Source: Brightlocal
73% Of Customers Think Client Reviews Are More Vital Than Star And Number Ratings
Online review data make it clear people aren't pleased with scores alone.
Consumer reviews make the statistics appear more genuine which is what the potential clients are trying to find. Almost a third of consumers say written reviews are the only feature that makes them think the sites' reviews are useful and relevant.
Source: Fan and Fuel
71% Of Millennials Browse Consumer Reviews Of Professional Services
More than half of all people in need of a professional service rely on online reviews.
According to online reviews stats, 59% used online reviews to pick a lawyer or a doctor.
Young people (age 18-35) are much more likely to hire a professional based upon online reviews. Only 19% of millennials will consider hiring an attorney without any.
Source: Thomson Reuters
61 Percent Of Local Businesses Have A Typical Rating Of 4 To 5 Stars
Generally two thirds of businesses have outstanding and good rankings. Only 5% of companies have a ranking listed below 3 stars.
Source: Brightlocal
67% Of Customers Say Reviews Are A "Very Important" Factor When Selecting A Solution Provider
Reviews have a massive effect on their decision when customers have to select a service provider.
Source: DemandGenReport
Consumer Reviews On Products Are Relied On Almost 12 Times More Than The Makers' Descriptions
Word-of-mouth reviews are miles ahead of the producers' description. Individuals trust other peoples opinions before they ever trust what the maker states. The reason, manufacturers' descriptions are basically ads.
Source: Martech Zone