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67% Of Consumers Claim That Reviews Are A "Very Crucial" Factor When Choosing A Service Provider
When clients have to select a service provider, reviews have a huge impact on their decision.
Source: DemandGenReport
70 Percent Of Customers Need To Read A Minimum Of Four Reviews Before They Can Rely On A Business
Four reviews may be too few. Many people read much more reviews to get an idea of how business is really doing. Don't depend on that figure alone.
Source: Brightlocal
49% Of Customers Consider The Number Of Online Reviews As An Important Factor In Their Purchasing Decision
Consumers value not just the quality or nature of the reviews, however they consider their quantity and recency also.
The share of clients, who take note of the variety of reviews is currently at 46 percent.
Source: Brightlocal
Only 6% Of Customers Do Not Trust Consumer Reviews At All
According to client review data, a tremendous 19% of consumers constantly trust online reviews and never ever a make a purchase without checking out reviews first.
Source: Statista
91 Percent Of Millennials Have Faith In Online Reviews As Much As Loved Ones
Online review statistics place customers' reviews as the most credible source of recommendations. Online reviews typically bring the same weight as recommendations from loved ones.
Source: Brightlocal
Customers Could Spend 31 Percent More With A Business That Has Fantastic Reviews
Pay attention to this statistic. The more detailed other users explain your product or service, the more cash you can charge and consumer review statistics reveal to us exactly just how much more.
Source: Martech Zone
The Majority Of Shoppers Aged 25 To 34 Gave Reviews
According to Statista, the more youthful generations are clearly the more vocal ones.
Source: Statista
86% Of Customers Would Consider Composing A Review For A Business
Your consumers are your most important resource, and it's not only because of the money they invest at your business. If you provide an excellent experience, they will be willing to share it.
Source: Brightlocal
One-half Of All Of The Millennial's "Constantly" Check Out Online Reviews For Companies
More youthful people know the worth of being informed. User-generated material has an indisputable influence on customers.
They will understand what they've been missing out on if businesses stop to consider the power of customer reviews over millennials. Older individuals are different though, only 6% of people aged 55 or older check out reviews.
Source: Brightlocal
More Than Four Negative Reviews About A Business Or Product Might Reduce Sales By 70%
One negative review is enough for 35 percent of a site's visitors to choose not to purchase. 3 negative reviews can cost a business 59 percent less sales.
Obviously, they can be compensated by the sheer number of positive reviews you receive.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
If They Were Asked, 77% Of Consumers Would Certainly Post A Review
More than a 35% would leave a review to inform others about their client experience and 24% would undoubtedly direct their review to the company itself.
Over a 26% would be willing to post a review to help other individuals with their decision making process.
Source: Podium
95 Percent Of Travelers Check Out Online Reviews Prior To Reserving Travel Related Services
Leisure and business travelers alike check out reviews to form an opinion. Business tourists read an average of 5 reviews vs. 6-7 for leisure tourists.
Source: Trust You
88% Of Americans Revealed That Product Reviews Were The Most Prominent Factor When Purchasing Home Electronic Devices
Stats reveal that reviews were more successful than TV ads at 37%, social media at 23% and display ads at 49%.
Source: Statista
Negative Reviews Can Improve Conversion By Up To 85 Percent
It sounds crazy, however negative reviews can be a positive driver for users to spend more time on your site. According to online review data, people spend more than 5 times as long on a website when they read negative reviews.
More than two thirds of users trust reviews more when there are a mix of negatives and positives. A frustrating 95% suspect censorship or faked reviews if there aren't any negative ones.
Source: Reevoo