52% Of Consumers Rely On A Product More If It Has Negative Reviews Also

We already touched upon the positive and negative reviews and their effect on consumers. Nevertheless, all products have their faults, it raises red flags that possibly the reviews are phony if all of a products reviews are favorable. Consumers anticipate to see some unfavorable reviews.

Source: Capterra

Because They Want To Buy A Product Or A Service And Desire To Get The Truth About The Businesses Items And Services, 82% Of Customers Go To Review Websites.

Review websites are locations that people go to get the facts about a service, product or business. Users come due to the fact that they have already formed a purchase decision. The bulk of them (89 percent) purchase within a week of their visit. And 29 percent do so within 24 hours.

Source: RevLocal

A One Star Increase In Score Can Result In A 5% To 9% Increase In Business Income

Businesses that treat consumers fairly generally prosper, review websites help make sure of that.

Source: Statuslabs

30% Of Clients Feel Positive About A Company Which Reacts To Online Reviews

Keeping in touch with your consumers develops trust. Even something as basic as responding to their reviews and comments can make them feel appreciated.

As you might anticipate, customers who feel this way are more willing to spend more cash with a company.

Source: Statuslabs

88% Of Executives Judge Reputation Risk As A Top Business Concern

Reputation management statistics show a company's reputation doesn't affect just the consumers. Potential employees likewise look at scores and take a look at reviews.

Source: Deloitte

Reviews Shared On Twitter Can Help Grow Sales By 6.46%

Online review stats reveal that reviews shared on Twitter, do more to grow sales than those on any other social network.

Source: Yotpo

89% Of Shoppers Want To Read Reviews On Their Smart Devices

Be it by means of an app or a mobile web browser, consumers choose to read reviews on their cell phones.

Source: Statista

53% Of Americans Consider Item Reviews And Scores As The Most Crucial Part Of The Online Shopping Experience In 2018.

Today's consumers are wary and want the best bang for their dollar. It's not surprising that that they consider checking out reviews as a huge part of the buying decision.

Source: Statista

98% Of Yelp's Website Visitors Bought From A Business They Discovered On The Website

Typically, 142 million customers check out Yelp every month. This is as excellent a time as any if you haven't declared your complimentary Yelp business page.

Source: RevLocal

72 Percent Of Customers Won't Take Action Before They Read Some Reviews

No matter how eye-catching your marketing is, you still need customer reviews. There is no way around it. Consumers are still ready to hear you out, however they trust other individuals more.

Source: My Testimonial Engine

Only 44% Of Local Businesses Have Accepted Their Google My Business Listing

That's 56 percent of your competitors that aren't taking advantage of their listing.

While business listings on the major review platforms are totally free, a surprisingly low number of businesses in fact make use of them.

Although we now understand why customer reviews are so effective, a lot of businesses obviously do not.

Source: LsaInsider

70% Of Customers Prefer To Learn About A Business Via Posts And Reviews, Rather Than Advertisements

Ads are all well and good, however it's worth attempting a different approach also. Reviews are by far the very best method to find the truth about a service or product.

Source: Statuslabs

61 Percent Of Local Businesses Have A Typical Score Of 4 To 5 Stars

Overall two thirds of companies have outstanding and good scores. Only 5% of companies have a rating below 3 stars.

Source: Brightlocal