70 Percent Of Consumers Choose To Learn About A Business Via Posts And Reviews, Instead Of Advertisements

Advertisements are all well and good, however it deserves attempting a different approach also. Reviews are without a doubt the very best way to find the truth about a service or product.

Source: Statuslabs

73 Percent Of Consumers Think Client Reviews Are More Vital Than Star And Number Rankings

Online review stats make it clear people aren't satisfied with ratings alone.

Customer reviews make the statistics appear more authentic which is what the potential consumers are searching for. Practically a third of consumers say composed reviews are the only function that makes them think the sites' reviews are useful and appropriate.

Source: Fan and Fuel

Facebook Reviews Impact More Than 50% Of Consumers' Buying Decisions

Facebook is presently the most popular social network which can also influence our purchasing preferences.

According to social reviews statistics, Facebook impacts more than half of users' purchase decisions.

If it has favorable reviews, Facebook reviews stats expose that 4 out of 5 users are more likely to trust a local business.

Source: RevLocal

If A Business Makes An Effort To Resolve Issues Rapidly And Efficiently, 95% Of Unhappy Customers Will Go Back To A Company

Consumers don't anticipate you to be perfect. When things go wrong, they do expect you to take care of things. If there is nothing else a company can do to deal with a problem, a simple coupon can say "We are sorry" in a more attractive way.

Source: SocialMediaToday

If They Were Asked, 77% Of Consumers Would Probably Give A Review

More than a 35% would leave a review to educate others about their consumer experience and 24% would certainly direct their review to the business itself.

Over a 26% would want to post a review to help other people with their decision making process.

Source: Podium

Reviews Are The Most Essential Part Of The Purchase Decision For Over 90% Of United States Customers

24% of US consumers consider reviews as 'incredibly influential'.

To highlight the importance of online reviews and ratings, did you understand that 81% of consumers will pay more for an item with reviews and those very same clients are likewise willing to accept slower shipping times for such products.

Source: Turntonetworks

Reviews Are The Third Most Influential Ranking Factor For Google's Local 3 Pack

Review signals (amount, diversity, etc.) account for 15.44% of Google's algorithm for local ranking.

Google My Business signals, like proximity and keywords represent 25.12%, and link signals at 16.53%, are more crucial than reviews as far as ranking elements go for the local 3 pack.

Source: Moz

60 Percent Of Consumers Consult Blog And Social Media Reviews On Their Cell Phones Prior To Shopping

In-store shopping is affected considerably by blogs and reviews on social networks. With males being twice as likely to be influenced than ladies.

Reviews and score statistics show individuals value the viewpoint of peers more than any other material.

Source: Collective Bias

Most Best-selling Products Have A Typical Score Of 4.2 To 4.7

You can't make everybody happy, which is why perfect 5 star rankings are suspicious. That's why it is abnormal to get perfect 5 star scores.

According to customer rating stats, conversion rates begin to decrease as rankings rise above 4.7.

Source: Spiegel Research Center

More Than Four Negative Reviews About A Business Or Product Might Reduce Sales By 70 Percent

One negative review suffices for 35% of a website's visitors to decide not to buy. Three negative reviews can cost a business 59 percent less sales.

Of course, they can be compensated by the sheer number of positive reviews you receive.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

Favorable Reviews Encourage 68 Percent Of Customers To Use A Local Business

Given that the large bulk of consumers read reviews, you'd want yours to be appealing to brand-new clients? Keep them short, positive and sweet.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

89% Of Shoppers Want To Read Reviews On Their Smartphones

Be it via an app or a mobile browser, folks prefer to read reviews on their mobile phones.

Source: Statista

83% Of All Young Buyers Were Asked To Submit A Review Recently

Of those invited, 80% of clients did post a review. Overall, companies have actually asked 66% of all customers to submit a review on their company.

Source: Brightlocal

88% Of Executives Consider Reputation Risk As A Leading Business Concern

Reputation management statistics indicate a company's reputation does not affect just the customers. Potential employees likewise look at ratings and read reviews.

Source: Deloitte

Only 6 Percent Of Customers Don't Rely On Consumer Reviews At All

According to consumer review statistics, a tremendous 19% of customers always trust online reviews and never ever a make a purchase without checking out reviews.

Source: Statista

77% Of Customers Don't Rely On Reviews That Are Older Than 3 Months

Customers don't care how good your service or product was in the past. Part of why online reviews matter is because they are fresh and relevant.

Consumers know businesses lose their touch all the time, which is why the majority of them find older reviews irrelevant.

It is for this reason that businesses should to be constantly requesting reviews.

Source: Statuslabs

53 Percent Of Americans Consider Item Reviews And Ratings As The Most Important Part Of The Online Shopping Experience In 2018.

Today's consumers are wary and desire the very best bang for their buck. It's not surprising that that they consider reading reviews as a huge part of the purchasing decision.

Source: Statista