86% Of Consumers Would Think About Composing A Review For A Business

Your consumers are your most valuable resource, and it's not just because of the money they spend at your business. They will be prepared to share it if you offer them an excellent experience.

Source: Brightlocal

89% Of Clients Review A Businesses Feedback To Reviews

Not only do the majority of consumers check out the review replies, 30% of them value them highly. Nearly 96% read the reactions to their own reviews.

Source: Brightlocal

73% Of Customers Believe Written Reviews Are More Vital Than Star And Number Scores

Online review stats make it clear people aren't pleased with ratings alone.

Customer reviews make the stats appear more authentic which is what the potential clients are looking for. Almost a third of consumers say written reviews are the only feature that makes them think the websites' reviews are useful and appropriate.

Source: Fan and Fuel

Just 44 Percent Of Local Companies Have Accepted Their Google My Business Listing

That's 56% of your competitors that aren't benefiting from their listing.

While business listings on the significant review platforms are complimentary, a surprisingly low number of companies in fact make use of them.

Although we now understand why client reviews are so effective, many businesses apparently don't.

Source: LsaInsider

Most Best-selling Products Have An Average Rating Of 4.2 To 4.7

You can't make everybody happy, which is why perfect 5 star rankings are suspicious. That's why it is unnatural to get perfect 5 star scores.

According to consumer rating stats, conversion rates start to reduce as scores rise above 4.7.

Source: Spiegel Research Center

If A Company Takes Care Of Problems Quickly And Effectively, 95% Of Disappointed Customers Will Go Back To A Business

Consumers don't expect you to be perfect. When things go wrong, they do expect you to deal with things. If there is nothing else a business can do to resolve an issue, a simple coupon can say "We are sorry" in a more enticing way.

Source: SocialMediaToday

Negative Reviews Can Boost Conversion By Up To 85%

It sounds crazy, but negative reviews can be a positive factor for users to spend more time on your website. According to online review statistics, individuals spend more than 5 times as long on a site when they check out negative reviews.

More than two thirds of users trust reviews more when there are a mix of positives and negatives. An overwhelming 95% suspect censorship or fabricated reviews if there aren't any negative ones.

Source: Reevoo

Buyers Checking Out Reviews On A Mobile Phone Are 127% Most Likely To Buy Than Desktop Users

Mobile users prefer to get things done much faster. Purchasing choices are made quickly.

Online reviews are undoubtedly convincing, yet online marketers haven't necessarily come to value the power of them.

Source: Martech Zone

71% Of Millennials Search Consumer Reviews Of Professional Services

Over half of all individuals in need of an expert service turn to online reviews.

According to online reviews stats, 59% used online reviews to pick a legal representative or a medical professional.

Young people (age 18-35) are a lot more likely to employ an expert based on online reviews. Just 19% of millennials will consider hiring a lawyer without any.

Source: Thomson Reuters

98 Percent Of Yelp's Site Visitors Purchased From A Business They Discovered On The Website

Normally, 142 million consumers go to Yelp on a monthly basis. This is as great a time as any if you haven't declared your totally free Yelp business page.

Source: RevLocal

77% Of Consumers Do Not Rely On Reviews That Are Older Than Three Months

Consumers don't care how excellent your service or product was in the past. Part of why online reviews matter is since they are relevant and fresh.

Consumers know businesses lose their touch all the time, which is why the majority of them consider older reviews unimportant.

It is for this reason that companies ought to be continuously asking for reviews.

Source: Statuslabs

Reviews Are The Most Vital Part Of The Purchase Choice For Over 90% Of United States Clients

24% of US buyers consider reviews as 'incredibly influential'.

To highlight the importance of online reviews and scores, did you know that 81 percent of customers will pay more for an item with reviews and those same consumers are also happy to accept slower shipping times for such items.

Source: Turntonetworks

30% Of Clients Feel Positive About A Company Which Answers Online Reviews

Staying connected with your clients establishes trust. Even something like reacting to their reviews and comments can make them feel valued.

As you may anticipate, customers who feel this way are more willing to invest more cash with a business.

Source: Statuslabs