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30% Of Customers Feel Positive About A Business Which Reacts To Online Reviews
Staying connected with your consumers builds their trust. Even something as basic as responding to their remarks and reviews can make them feel appreciated.
As you may expect, customers who feel this way are going to spend more cash with a company.
Source: Statuslabs
Only 6 Percent Of Customers Don't Trust Consumer Reviews At All
According to customer review data, a tremendous 19% of customers constantly rely on online reviews and never a make a purchase without checking out reviews first.
Source: Statista
A One Star Increase In Score Can Lead To A 5% To 9% Increase In Business Profits
Businesses that treat clients honorably generally succeed, review websites help make sure of that.
Source: Statuslabs
83 Percent Of Clients Do Not Rely On Advertising
The standard channels to reach clients aren't as prominent as they used to be. The majority of users who no longer trust ads pick to take note of customers' recommendations online.
Source: Statuslabs
Favorable Reviews Motivate 68 Percent Of Consumers To Choose A Local Business
Considering that the huge bulk of consumers check out reviews, you would want yours to be appealing to brand-new clients, right? Keep them short, positive and sweet.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
53% Of Customers Expect Businesses To Answer Back Within A Week To Negative Reviews
Online review statistics clarify that 63% of customer reviews stay without a response. That's too bad, because those companies are losing consumers that way.
Source: Review Trackers
53 Percent Of Americans Consider Product Reviews And Scores As The Most Important Part Of Online Shopping.
Today's buyers are smart and desire the very best bang for their dollar. It's not surprising that that they consider reading reviews as a huge part of the purchasing decision.
Source: Statista
91% Of Millennials Depend On Online Reviews As Much As Family And Friends
Online review stats place clients' reviews as the most trustworthy source of recommendations. Online reviews normally carry the exact same weight as advice from loved ones.
Source: Brightlocal
49 Percent Of Customers Consider The Number Of Online Reviews As A Necessary Factor In Their Purchasing Decision
Customers value not just the quality or nature of the reviews, but they consider their quantity and recency also.
The share of clients, who take note of the number of reviews is currently at 46 percent.
Source: Brightlocal
Online Reviews Impact 67.7% Of Consumer Purchasing Decisions
More than two thirds of consumers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.
Source: Moz
The Average Review Length Has Actually Become 65% Shorter Since 2010
In recent years reviews are shorter, simpler, and more straight to the point. The word count of a review in 2019 is typical to that of a twitter tweet.
Source: Review Trackers
Online Item Reviews About A Product Can Improve Its Conversion Rate By A Staggering 270 Percent
User review statistics reveal the purchase possibility for an item with 5 reviews is 270 percent higher than the very same item without reviews.
Source: Spiegel Research Center
Reviews Are The 3rd Most Prominent Ranking Element For Google's Local 3 Pack
Review signals (amount, variety, etc.) represent 15.44% of Google's algorithm for local ranking.
Just Google My Business signals, like proximity and keywords account for 25.12%, and link signals at 16.53%, are more crucial than reviews as far as ranking aspects go for the local 3 pack.
Source: Moz
Reviews Are The Most Crucial Part Of The Purchase Decision For Over 90% Of USA Customers
24% of US consumers consider reviews as 'very influential'.
To show the value of online reviews and ratings, did you understand that 81 percent of consumers will pay more for a product with reviews and those very same consumers are also ready to accept slower shipping times for such items.
Source: Turntonetworks
67% Of Customers Report Reviews Are A "Extremely Important" Factor When Picking A Solution Provider
When consumers need to select a service provider, reviews have a huge effect on their decision.
Source: DemandGenReport
Reviews Shared On Twitter Can Improve Sales By 6.46 Percent
Online review stats reveal that reviews shared on Twitter, do more to grow sales than those on any other social media platform.
Source: Yotpo