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49 Percent Of Customers Consider The Number Of Online Reviews As A Vital Consideration Of Their Purchasing Decision
Consumers value not only the quality or nature of the reviews, however they consider their quantity and recency as well.
The share of customers, who take notice of the number of reviews is currently at 46%.
Source: Brightlocal
Most Local Businesses Have Approximately 39 Google Reviews
Individuals like to share their experience after they've visited a supplier. Online review trends show individuals choose to comment if they had a positive experience, instead of a average or negative one.
Source: Brightlocal
Facebook Reviews Affect More Than 50 Percent Of Consumers' Buying Decisions
Facebook is currently the most popular social media which can likewise affect our buying decisions.
According to social reviews stats, Facebook impacts over half of users' purchase choices.
Facebook reviews statistics expose that four out of 5 users are most likely to trust a local business if it has positive reviews.
Source: RevLocal
Google Accounts For 57.5 Percent Of All Reviews All Over The World
Google is in the lead here, followed by Facebook as a distant second.
These are the online reviews circulation rankings:
Google at 57.5%, Facebook at 19%, TripAdvisor at 8.4%, Yelp at 6.6% and Others with 8.6%.
Source: Review Trackers
63.6% Of Consumers Check Out Google To Look For Reviews Of A Business
Thinking about the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and 3rd, leaving Facebook (23%) last.
These online review statistics reveal the general popularity of a site can only go so far when it comes to trust.
Source: Review Trackers
If It Has Negative Reviews As Well, 52% Of Consumers Trust A Product More
We already discussed the negative and positive reviews and their result on consumers. Nevertheless, all products have their faults, if all of a products reviews are positive, it raises warnings that perhaps the reviews are phony. Customers anticipate to see some negative reviews.
Source: Capterra
A One Star Increase In Score Can Cause A 5% To 9% Boost In Business Revenue
Businesses that treat customers well generally succeed, review sites help make certain of that.
Source: Statuslabs
98 Percent Of Yelp's Site Visitors Bought From A Business They Found On The Site
Normally, 142 million customers visit Yelp each month. This is as great a time as any if you have not claimed your complimentary Yelp business page.
Source: RevLocal
Software Application Reviews Impact Over 98% Of All Buyers
18 percent of software buyers consider reviews to be a necessary factor in the purchase process. Software application reviews have no impact whatsoever on just 2 percent of customers. Two-thirds of them read more than six reviews to make up their mind and 14 percent of them read more than 20 reviews.
Source: Capterra
60 Percent Of Customers Consult Blog And Social Media Network Reviews On Their Mobile Phones Before Shopping
In-store purchasing is affected considerably by blogs and reviews on social networks. With males being twice as likely to be affected than women.
Reviews and rating statistics show people value the opinion of peers more than any other material.
Source: Collective Bias
Positive Reviews Motivate 68% Of Customers To Use Local Businesses
Because the large bulk of consumers check out reviews, you'd want yours to be enticing to brand-new customers, right? Keep them short, sweet and positive.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
30% Of Customers Feel Positive About A Company Which Responds To Online Reviews
Communicating with your consumers develops trust. Even something easy like reacting to their remarks and reviews can make them feel appreciated.
As you may anticipate, customers who feel this way are happy to invest more cash with a company.
Source: Statuslabs
70 Percent Of Customers Need To Check Out At Least 4 Reviews Before They Can Rely On A Business
4 reviews may be too few. Many people read a lot more reviews to get a clear view of how business is actually doing. Don't depend upon that figure alone.
Source: Brightlocal
Almost All Customers, Who Use Online Reviews, Read Them Very Early In The Buying Process
Let's say you wish to buy a brand-new car and there are a number of models which fit your criteria. How do you pick the very best one for you? Well, you read online reviews.
With the help of other consumers, you manage to decide on one that works for you. That's how favorable reviews transform customers into clients.
Source: Consumer Affairs
67% Of Consumers Claim That Reviews Are A "Very Crucial" Factor When Picking A Solution Provider
Reviews have a massive effect on their decision when consumers have to pick a service provider.
Source: DemandGenReport