71% Of Millennials Browse Customer Reviews Of Expert Services

Over half of all individuals in need of an expert service turn to online reviews.

According to online reviews statistics, 59% used online reviews to select a legal representative or a physician.

Young people (age 18-35) are a lot more inclined to employ a professional based on online reviews. Just 19% of millennials will consider employing a lawyer without any.

Source: Thomson Reuters

88% Of Executives View Reputation Risk As A Leading Business Issue

Reputation management statistics indicate a company's reputation does not affect simply the consumers. Prospective team members also look at rankings and read reviews.

Source: Deloitte

53% Of Consumers Expect Companies To Answer Back Within A Week To Unfavorable Reviews

Online review statistics show that 63% of consumer reviews remain without a response. That's too bad, due to the fact that those companies are losing consumers that way.

Source: Review Trackers

70 Percent Of Customers Choose To Find Out About A Business Via Reviews And Articles, Instead Of Ads

Advertisements are all well and good, but it deserves trying a different approach as well. Reviews are by far the best method to find the truth about a service or product.

Source: Statuslabs

63.6 Percent Of Consumers Check Out Google To Check For Reviews Of A Business

Thinking about the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and third, leaving Facebook (23%) at the bottom of the list.

These online review stats show the basic appeal of a website can just go so far when it concerns trust.

Source: Review Trackers

88% Of Americans Reported That Product Reviews Were The Most Influential Factor When Buying Home Electronic Devices

Statistics reveal that reviews were more effective than Television ads at 37%, social media at 23% and display advertisements at 49%.

Source: Statista

Almost All Customers, Who Use Online Reviews, Read Them Early In The Buying Process

Let's say you wish to buy a brand-new vehicle and there are several models which fit your criteria. How do you select the best one for you? Well, you read online reviews.

With the help of other people, you quickly decide on one that works for you. That's how favorable reviews transform customers into consumers.

Source: Consumer Affairs

83% Of All Younger Shoppers Were Invited To Submit A Review Recently

Of those invited, 80% of consumers did submit a review. Overall, businesses have asked 66% of all consumers to post a review on their company.

Source: Brightlocal

86% Of Customers Would Consider Composing A Review For A Business

Your consumers are your most valuable resource, and it's not only because of the money they spend at your business. If you provide a great experience, they will want to share it.

Source: Brightlocal

82 Percent Of Customers Visit Review Websites Because They Wish To Acquire A Service Or A Product And Want To Get The Truth About Business Products And Services.

Users come since they have already formed a purchase decision. The bulk of them (89 percent) purchase within a week of their visit.

Source: RevLocal

67% Of Customers Suggest Reviews Are A "Extremely Important" Factor When Picking A Service Provider

When clients need to choose a solution provider, reviews have a massive influence on their decision.

Source: DemandGenReport

Online Reviews Affect 67.7% Of Consumer Buying Decisions

More than two-thirds of consumers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.

Source: Moz

Many Popular Items Have A Typical Rating Of 4.2 To 4.7

You can't make everyone happy, which is why perfect 5 star rankings are suspicious. That's why it is unnatural to get perfect 5 star scores.

According to client rating statistics, conversion rates begin to reduce as ratings rise above 4.7.

Source: Spiegel Research Center

98 Percent Of Yelp's Site Visitors Bought From A Business They Discovered On The Site

Usually, 142 million consumers check out Yelp monthly. This is as good a time as any if you haven't claimed your totally free Yelp business page.

Source: RevLocal

Over Half Of People Aged 25-34 Submitted Reviews

According to Statista, the younger generations are seemingly the more vocal ones.

Source: Statista