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More Than Four Negative Reviews About A Business Or Service Might Reduce Sales By 70%
One negative review suffices for 35% of a site's visitors to choose not to purchase. 3 negative reviews can cost a business 59 percent fewer sales.
Obviously, they can be compensated by the large number of positive reviews you get.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
90 Percent Of Consumers Need Less Than 10 Reviews To Form An Opinion About A Business
You know what individuals state about first impressions?
Users get their first impression of your businesses through reviews. Usually through less than 10 of them.
If you don't have reviews on your website, think about asking your visitors to compose one.
Source: Martech Zone
30% Of Customers Feel Positive About A Company Which Reacts To Online Reviews
Communicating with your customers creates trust. Even something like responding to their comments and reviews can make them feel appreciated.
As you may anticipate, clients who feel this way are ready to invest more money with a business.
Source: Statuslabs
A One Star Increase In Ranking Can Cause A 5% To 9% Boost In Business Revenue
Businesses that treat consumers honorably normally prosper, review websites help ensure of that.
Source: Statuslabs
53% Of Consumers Expect Businesses To Answer Back Within A Week To Negative Reviews
Online review statistics reveal that 63% of consumer reviews stay without a reply. That's too bad, since those companies are losing clients that way.
Source: Review Trackers
60% Of Consumers Seek Advice From Blog And Social Media Reviews On Their Mobile Devices Prior To Shopping
In-store shopping is influenced substantially by blogs and reviews on social media. With males being twice as likely to be influenced than ladies.
Reviews and rating statistics show individuals value the opinion of peers more than any other content.
Source: Collective Bias
83% Of All Younger Consumers Were Asked To Submit A Review Recently
Of those asked, 80% of clients did leave a review. In general, companies have asked 66% of all consumers to submit a review on their company.
Source: Brightlocal
Customer Reviews On Products Are Trusted Practically 12 Times More Than The Manufacturers' Descriptions
Word-of-mouth reviews are miles ahead of the manufacturers' description. People trust other peoples opinions before they ever trust what the manufacturer states. The reason, manufacturers' descriptions are generally advertisements.
Source: Martech Zone
91% Of Companies Believe The Company's Star Rating Can Determine Whether They Win Or Lose A Potential Employee
The 86% of businesses doubt the integrity of online reviews. Nonetheless, they realize the enormous effect user scores have on their business. Undesirable consumer or employee reviews can influence 90% of job seekers.
Source: Career Arc
Facebook Reviews Affect More Than 50 Percent Of Consumers' Buying Decisions
Facebook is presently the most popular social network which can likewise influence our purchasing preferences.
According to social media reviews statistics, Facebook affects over half of users' purchase decisions.
Facebook reviews statistics expose that 4 out of 5 users are most likely to rely on a local business if it has favorable reviews.
Source: RevLocal
Online Reviews Affect 67.7% Of Customer Buying Decisions
More than two thirds of customers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.
Source: Moz
72 Percent Of Consumers Won't Take Action Before They Check Out Some Reviews
No matter how tempting your marketing is, you still require client reviews. There is no way around it. Clients are still happy to hear you out, however they trust other individuals more.
Source: My Testimonial Engine