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60 Percent Of Consumers Refer To Blog And Social Network Reviews On Their Mobile Phones Before Shopping
In-store shopping is influenced considerably by blogs and reviews on social networks. With males being two times as likely to be influenced than ladies.
Reviews and ranking statistics show people value the opinion of peers more than any other material.
Source: Collective Bias
When Purchasing Home Electronics, 88% Of Americans Claimed That Product Reviews Were The Most Prominent Factor
Data reveal that reviews were more beneficial than Television ads at 37%, social networks at 23% and display advertisements at 49%.
Source: Statista
A One Star Increase In Score Can Cause A 5% To 9% Increase In Business Profits
Businesses that treat clients well generally succeed, review websites help make sure of that.
Source: Statuslabs
Just 44% Of Local Companies Have Accepted Their Google My Business Listing
That's 56 percent of your competitors that aren't taking advantage of their listing.
While business listings on the major review platforms are complimentary, a remarkably low number of businesses actually make use of them.
Although we now understand why customer reviews are so powerful, the majority of businesses obviously don't.
Source: LsaInsider
63.6% Of Customers Go To Google To Check For Reviews Of A Business
Considering the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and 3rd, leaving Facebook (23%) behind.
These online review stats show the general appeal of a website can just presume when it concerns trust.
Source: Review Trackers
53% Of Customers Anticipate Businesses To Respond Within A Week To Unfavorable Reviews
Online review statistics reveal that 63% of consumer reviews remain without a response. That's too bad, since those businesses are losing customers that way.
Source: Review Trackers
67% Of Customers Report Reviews Are A "Very Important" Factor When Selecting A Solution Provider
When consumers have to pick a solution provider, reviews have a massive impact on their decision.
Source: DemandGenReport
Reviews Shared On Twitter Can Boost Revenues By 6.46%
Online review statistics show that reviews shared on Twitter, do more to increase sales than those on any other social media platform.
Source: Yotpo
30% Of Customers Feel Comfortable With A Business Which Reacts To Online Reviews
Communicating with your consumers creates trust. Even something as simple as responding to their reviews and remarks can make them feel appreciated.
As you might anticipate, clients who feel this way are more willing to invest more cash with a business.
Source: Statuslabs
83% Of All Young People Were Invited To Leave A Review Recently
Of those asked, 80% of consumers did leave a review. In general, businesses have asked 66% of all clients to post a review on their company.
Source: Brightlocal
15% Of Buyers Do Not Trust Businesses With No Online Reviews
No trust means no interactions. 15 percent of potential consumers won't even think about doing business with a business they can't discover viewpoints about.
Source: Statuslabs
91% Of Companies Believe The Company's Star Rating Can Determine Whether They Win Or Lose A Possible Team Member
The 86% of businesses question the integrity of online reviews. Nevertheless, they realize the enormous impact user scores have on their business. Undesirable consumer or staff member reviews can affect 90% of job seekers.
Source: Career Arc
83 Percent Of Consumers Don't Rely On Advertising
The traditional channels to reach customers aren't as influential as they used to be. Many users who no longer trust advertisements choose to take note of clients' suggestions online.
Source: Statuslabs
64 Percent Of Americans Concur That User-generated Content (customer Reviews) Enhanced Their Shopping Experience In 2017
30% of customers who read client reviews, concur that it increases their buying confidence.
Businesses use the reviews to enhance their products and services.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
88% Of Executives View Reputation Risk As A Top Business Issue
Reputation management statistics show a business's reputation does not impact just the clients. Prospective employees also look at ratings and read reviews.
Source: Deloitte
89% Of Customers Review A Companies Replies To Reviews
Not only do the majority of clients check out the review replies, 30% of them value them highly. Almost 96% read the responses to their own reviews.
Source: Brightlocal
91 Percent Of Millennials Have Faith In Online Reviews As Much As Loved Ones
Online review stats place consumers' reviews as the most reliable source of recommendations. Online reviews generally carry the same weight as suggestions from loved ones.
Source: Brightlocal