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61% Of Regional Businesses Have An Average Ranking Of 4 To 5 Stars
Typically 2 out of 3 businesses have outstanding and good scores. Just 5% of businesses have a rating below three stars.
Source: Brightlocal
The Majority Of Popular Items Have An Average Rating Of 4.2 To 4.7
You can't make everyone happy, which is why perfect 5 star scores are suspicious. Somebody always has a bit of a gripe. That's why it is abnormal to get perfect 5 star ratings. Often a lower ranking really helps your overall rating.
According to client rating statistics, conversion rates begin to reduce as rankings rise above 4.7.
Source: Spiegel Research Center
Favorable Reviews Motivate 68 Percent Of Customers To Use A Local Business
Because the large majority of customers check out reviews, you would want yours to be appealing to new customers? Keep them short, positive and sweet.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
United States Shoppers Regard "Product Performance" To Be The Most Valuable Information In Product Reviews
They focus on various elements of the shopping experience when people read reviews. But according to online review stats, 60% of them are most interested in the product's performance.
Customer satisfaction, product quality and quality in time are the next couple of considerations for more than 50% of American consumers.
Source: Statista
Reviews Posted On Twitter Can Help Improve Revenues By 6.46 Percent
Online review statistics reveal that reviews shared on Twitter, do more to grow sales than those on any other social network.
Source: Yotpo
49 Percent Of Customers Consider The Quantity Of Online Reviews As A Vital Factor In Their Buying Decision
Consumers value not just the quality or nature of the reviews, however they consider their number and recency too.
The share of customers, who pay attention to the number of reviews is currently at 46 percent.
Source: Brightlocal
70% Of Consumers Prefer To Learn About A Business By Means Of Articles And Reviews, Rather Than Ads
Ads are all well and good, however it deserves trying a different approach as well. Reviews are by far the very best method to find the truth about a service or product.
Source: Statuslabs
When Buying Home Electronics, 88% Of Americans Stated That Product Reviews Were The Most Prominent Aspect
Stats reveal that reviews were more beneficial than Television advertisements at 37%, social networks at 23% and display advertisements at 49%.
Source: Statista
Online Item Reviews About An Item Can Increase Its Conversion Rate By A Whopping 270 Percent
User review stats show the purchase probability for an item with 5 reviews is 270% higher than the same product without reviews.
Source: Spiegel Research Center
If They Were Asked, 77% Of Consumers Would Most Likely Submit A Review
More than a 35% would submit a review to educate others about their consumer encounter and 24% would certainly direct their review to the company itself.
Over a 26% would be willing to post a review to assist other people with their decision making process.
Source: Podium
77% Of Buyers Do Not Trust Reviews That Are Older Than Three Months
Customers don't care how good your service or product was in the past. Since they are fresh and relevant, is part of why online reviews matter.
Customers understand businesses lose their touch all the time, which is why the majority of them find older reviews unimportant.
It is for this reason that companies ought to be continuously asking for reviews.
Source: Statuslabs
A One Star Boost In Rating Can Lead To A 5% To 9% Increase In Business Revenue
Businesses that treat clients fairly normally flourish, review websites help make sure of that.
Source: Statuslabs
53% Of Americans Consider Item Reviews And Ratings As The Most Essential Part Of The Online Shopping Experience In 2018.
Today's shoppers are smart and desire the very best bang for their buck. It's no surprise that they consider checking out reviews as a huge part of the purchasing decision.
Source: Statista
Fifty Percent Of All Millennial's "Always" Check Out Online Reviews For Companies
Younger people understand the worth of being informed. User-generated material has an unassailable influence on consumers.
They will realize what they've been missing out on if businesses stop to think about the power of customer reviews over millennials. Older people are different though, only 6% of individuals aged 55 or older read reviews.
Source: Brightlocal
83% Of All Younger Shoppers Were Asked To Give A Review Recently
Of those invited, 80% of customers did post a review. In general, businesses have asked 66% of all customers to give a review on their business.
Source: Brightlocal
Consumers Might Spend 31 Percent More With A Business That Has Terrific Reviews
Take notice of this fact. The better other users describe your product and services, the more cash you can charge and customer review stats reveal to us precisely how much more.
Source: Martech Zone
95% Of Unhappy Clients Will Go Back To A Company If A Business Takes Care Of Problems Quickly And Effectively
Clients do not anticipate you to be perfect. When things go wrong, they do expect you to remedy things. If there is absolutely nothing else a business can do to resolve a problem, a simple coupon can say "We are sorry" in a more attractive way.
Source: SocialMediaToday
60 Percent Of Customers Check Out Blog And Social Media Reviews On Their Cell Phones Before Shopping
In-store shopping is influenced considerably by blogs and reviews on social media. With men being two times as likely to be influenced than ladies.
Reviews and score statistics reveal individuals value the opinion of peers more than any other material.
Source: Collective Bias