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61% Of Regional Businesses Have A Typical Ranking Of 4 Or 5 Stars
Overall 2 out of 3 companies have good and outstanding scores. Only 5% of businesses have a ranking listed below 3 stars.
Source: Brightlocal
60% Of Consumers Consult Blog And Social Media Reviews On Their Mobile Devices Before Shopping
In-store purchasing is affected significantly by blogs and reviews on social networks. With males being two times as likely to be influenced than ladies.
Reviews and score data reveal people value the viewpoint of peers more than any other content.
Source: Collective Bias
More Than Half Of Consumers Aged 25 To 34 Posted Reviews
According to Statista, the more youthful generations are apparently the more opinionated ones.
Source: Statista
More Than Four Negative Reviews About A Company Or Service Might Decrease Sales By 70%
One negative review is enough for 35% of a website's visitors to choose not to purchase. 3 negative reviews can cost a business 59% less sales.
Of course, they can be compensated by the large number of positive reviews you receive.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
83% Of All Young Clients Were Asked To Give A Review Recently
Of those asked, 80% of clients did post a review. Overall, companies have actually asked 66% of all consumers to post a review on their business.
Source: Brightlocal
Google Accounts For 57.5% Of All Reviews Around The Globe
As can be anticipated, Google is in the lead, followed by Facebook, TripAdvisor and others.
Here are the online reviews distribution rankings:
Google with 57.5%, Facebook at 19%, TripAdvisor at 8.4%, Yelp at 6.6% and Others with 8.6%.
Source: Review Trackers
Reviews Are The Most Important Part Of The Purchase Decision For Over 90% Of United States Consumers
24% of US buyers consider reviews as 'very influential'.
To highlight the importance of online reviews and ratings, did you understand that 81% of consumers will pay more for a product with reviews and those exact same consumers are also willing to accept slower shipping times for such items.
Source: Turntonetworks
A Lot Of Local Businesses Have An Average Of 39 Google Reviews
People like to share their experience after they have visited a supplier. Online review trends show individuals prefer to comment if they had a favorable experience, rather than a negative or mediocre one.
Source: Brightlocal
77% Of Customers Would Definitely Leave A Review If They Were Asked
More than a 35% would submit a review to inform others about their consumer experience and 24% would most likely direct their review to the company itself.
Over a 26% would want to leave a review to help other individuals with their decision making process.
Source: Podium
83 Percent Of Consumers Don't Rely On Advertising
The standard channels to reach consumers aren't as prominent as they utilized to be. A lot of users who no longer trust ads select to take notice of customers' suggestions online.
Source: Statuslabs
Positive Reviews Motivate 68 Percent Of Customers To Use Local Businesses
Considering that the vast majority of customers read reviews, you would want yours to be inviting to brand-new clients, right? Keep them short, positive and sweet.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
Facebook Reviews Affect More Than 50 Percent Of Consumers' Buying Decisions
Facebook is presently the most popular social media which can likewise affect our purchasing decisions.
According to social reviews data, Facebook impacts the majority of users' purchase decisions.
If it has positive reviews, Facebook reviews statistics expose that four out of five users are most likely to trust a local business.
Source: RevLocal
A One Star Boost In Score Can Result In A 5% To 9% Boost In Business Profits
Businesses that treat clients fairly usually flourish, review sites help make sure of that.
Source: Statuslabs