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83 Percent Of Consumers Do Not Trust Advertising
The traditional channels to reach consumers aren't as influential as they utilized to be. A lot of users who no longer trust advertisements choose to take note of customers' suggestions online.
Source: Statuslabs
The Average Review Length Has Become 65% Much Shorter Since 2010
These days reviews are shorter, simpler, and more straight to the point. The word count of a review in 2019 is equivalent to that of a tweet.
Source: Review Trackers
88% Of Executives Consider Reputation Risk As A Leading Business Concern
Reputation management statistics suggest a company's reputation doesn't affect just the clients. Prospective team members also look at ratings and read reviews.
Source: Deloitte
A Lone Business Review Can Raise Its Conversions By 10 Percent
Online review stats show user-generated content can do miracles in terms of conversions.
A single review can have a substantial effect on your business.
A hundred reviews can boost your conversion rates by as much as 37 percent. 2 hundred can provide an astonishing 44 percent increase.
Source: RevLocal
30% Of Consumers Feel Positive About A Company Which Reacts To Online Reviews
Communicating with your clients builds their trust. Even something like responding to their reviews and remarks can make them feel valued.
As you may expect, clients who feel this way are ready to spend more money with a company.
Source: Statuslabs
A One Star Increase In Ranking Can Lead To A 5% To 9% Boost In Business Income
Businesses that treat customers fairly generally succeed, review websites help ensure of that.
Source: Statuslabs
86% Of Consumers Would Think About Writing A Review For A Business
Your customers are your most valuable resource, and it's not only because of the cash they invest at your business. If you provide an excellent experience, they will want to share it.
Source: Brightlocal
The Majority Of Local Companies Have Approximately 39 Google Reviews
People like to share their experience after they have visited a supplier. Online review trends show people choose to comment if they had a favorable experience, instead of a average or unfavorable one.
Source: Brightlocal
More Than 4 Negative Reviews About A Company Or Product May Reduce Sales By 70%
One negative review suffices for 35% of a website's visitors to choose not to buy. 3 negative reviews can cost a business 59 percent less sales.
Obviously, they can be compensated by the large variety of positive reviews you get.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
If They Were Asked, 77% Of Customers Would Leave A Review
More than a 35% would leave a review to notify others about their consumer encounter and 24% would most likely direct their review to the business itself.
Over a 26% would want to leave a review to help other people with their decision making process.
Source: Podium
67% Of Consumers Say Reviews Are A "Very Crucial" Factor When Picking A Service Provider
Reviews have a huge effect on their decision when clients have to pick a service provider.
Source: DemandGenReport
90 Percent Of Buyers Require Less Than 10 Reviews To Form An Opinion About A Business
You understand what individuals say about first impressions, right?
Users get their first impression of your businesses through reviews. Normally through less than 10 of them.
If you don't have reviews on your website, consider asking your visitors to write one.
Source: Martech Zone
77% Of Consumers Don't Trust Reviews That Are Older Than Three Months
Consumers don't care how great your service or product was in the past. Due to the fact that they are relevant and fresh, is part of why online reviews matter.
Customers understand businesses lose their touch all the time, which is why the majority of them consider older reviews unimportant.
It is for this reason that businesses need to be continuously requesting reviews.
Source: Statuslabs
Half Of All Of The Millennial's "Always" Read Online Reviews For Companies
More youthful individuals understand the worth of being informed. User-generated material has an unassailable effect on consumers.
They will recognize what they've been missing out on if businesses stop to think about the power of client reviews over millennials. Older individuals are different though, only 6% of people aged 55 or older read reviews.
Source: Brightlocal