77% Of Customers Would Definitely Give A Review If They Were Asked

More than a 35% would submit a review to advise others about their customer encounter and 24% would undoubtedly direct their review to the business itself.

Over a 26% would want to leave a review to help other people with their choice making process.

Source: Podium

89% Of Customers Want To Read Reviews Using Their Mobile Phones

Be it through an app or a mobile browser, people young and old prefer to read reviews on their mobile devices.

Source: Statista

70% Of Consumers Choose To Learn About A Business Via Reviews And Short Articles, Instead Of Ads

Ads are all well and good, however it deserves attempting a different approach also. Reviews are without a doubt the very best method to find the truth about a service or product.

Source: Statuslabs

The Average Review Word Count Has Actually Gotten 65% Much Shorter Since 2010

As of late reviews are shorter, easier, and more straight to the point. The length of a review in 2019 is equivalent to that of a twitter tweet.

Source: Review Trackers

Almost All Consumers, Who Use Online Reviews, Read Them Very Early In The Buying Process

Let's say you wish to purchase a new car and there are numerous models which fit your requirements. How do you choose the best one for you? Well, you read online reviews.

With the help of other customers, you quickly choose one that works for you. That's how favorable reviews convert customers into clients.

Source: Consumer Affairs

70% Of Consumers Need To Read At Least 4 Reviews Before They Can Rely On A Business

Four reviews may be too few. Most people read many more reviews to get a better idea of how the business is in fact doing. Don't depend upon that figure alone.

Source: Brightlocal

Due To The Fact That They Desire To Buy A Service Or An Item And Desire To Get The Facts About The Businesses Products And Services, 82 Percent Of Customers Go To Review Websites.

Users come since they have already formed a buying decision. The majority of them (89 percent) purchase within a week of their visit.

Source: RevLocal

USA Consumers Consider "Product Performance" To Be The Most Useful Detail In Product Reviews

They focus on different elements of the shopping experience when people read reviews. But according to online review statistics, 60% of them are most interested in the item's performance.

Customer satisfaction, product quality and quality with time are the next couple of factors to consider for more than 50% of USA clients.

Source: Statista

74 Percent Of Regional Companies Have At A Minimum, 1 Google Review

A single review is far from adequate to improve your website's SERP ranking.

Looking at online ratings statistics, we learnt that a business requires to have at least 40 reviews before people "Award" it with a star.

Source: Brightlocal

71% Of Millennials Browse Consumer Reviews Of Professional Services

More than half of all people in need of a professional service rely on online reviews.

According to online reviews stats, 59% utilized online reviews to pick a physician or a lawyer.

Younger people (age 18-35) are even more likely to employ an expert based upon online reviews. Only 19% of millennials will consider employing a legal representative without any.

Source: Thomson Reuters

53% Of Americans Consider Product Reviews And Scores As The Most Essential Part Of The Online Shopping Experience In 2018.

Today's shoppers are smart and desire the very best bang for their buck. It's no wonder that they consider reading reviews as a big part of the buying decision.

Source: Statista

86 Percent Of Consumers Would Think About Writing A Review For A Business

Your customers are your most important resource, and it's not only because of the cash they spend at your business. They will be prepared to share it if you provide them an excellent experience.

Source: Brightlocal